ACCESS SERVICES ASSISTANT, MIT Libraries-Hayden Library, to assist in circulation, reserves, and service desk operations; physical space management; and information delivery across all service points. Will interpret policies and procedures to users and provide information about access to collections and space; open and close the library and report any facilities and safety incidents/issues; participate in other activities such as book searching, shelving, collecting statistics, financial transactions, operating special equipment, sorting and delivering library materials, and identifying opportunities for service improvements; and perform some materials processing and work with staff to resolve problems. May participate in local and library-wide committees/teams/groups or projects and perform other duties as assigned.
REQUIRED: minimum of six months' direct/related experience; solid experience with automated library systems and standard software (e.g., MS Office, e-mail, calendar) and ability to generate reports and work with data; desire to master new software, systems, and technology and assist others; strong interpersonal and communication skills; commitment to delivering high quality customer service; ability to work/contribute independently and collaboratively as an integral part of a service team and interact effectively with a diverse group of people; strong organizational skills; ability to manage competing priorities and meet deadlines; well-developed problem solving skills, including ability to identify problems, exercise sound decision-making in carrying out solutions, work under pressure, and tolerate ambiguity. Initiative and flexibility for successfully adapting and working creatively in a dynamic environment; exemplary attendance; ability to lift 40 lbs., move boxes, shelve library materials, push book trucks, and a tolerance dust. Job #15186-4
The schedule for the position (which is subject to change) is Sunday, 4:00 P.M. to midnight and Monday through Thursday, 2:00 to 10:00 P.M.
MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
The mission of MIT is to advance knowledge and educate students in science, technology and other areas of scholarship that will best serve the nation and the world in the 21st century whether the focus is cancer, energy, economics or literature