PAS Specialist (Patient Access Service Specialist)
Family Medicine at South Waterfront
CHH 9th Floor
Work Unit Description
Family Medicine at South Waterfront is a community based clinic offering primary care and specialty services for all types of patients. We treat everyone--babies, children, adolescents, adults (including moms-to-be), and seniors. Our services include maternity care (including deliveries), women's reproductive health, transgender care, pediatric care, travel immunizations, sports medicine, acupuncture, minor procedures, and health maintenance with preventive care. Between 150 and 200 patients are seen per day by our 40 plus providers assisted by 50 plus staff members.
Work Schedule, Hours, FTE, Salary Range
FTE: 1.0, Full Time
Schedule: Monday – Friday, 11:30am – 8:00pm.
Salary Range: $17.83 - $24.14 per hour.
Location: Portland, OR (South Waterfront)
Job Type: Union Represented (AFSCME)
Functions/Duties of Position
The PAS Specialist provides excellent clinical care through professional response to patient needs at OHSU Family Medicine at South Waterfront. This role is responsible for all reception duties, including check in, check out, telephones and providing a high level of administrative support to both providers and patients. This will include gathering appropriate and correct patient demographics, financial screening, worker compensation status, and non-covered service status. Will schedule appointments including but not limited to new patient, ancillaries, procedure services, surgery services, and follow-up appointments. Gathers and records information about patients, provides specific customer services which include screening for financial eligibility, confirming health insurance coverage, and individual's obligations. Maintains current information on all managed care insurance plans and is up to date with all insurance plan changes. Solid administrative skills, including letter/phone correspondence, organizational skills, project maintenance, and other general office tasks.
Six months of work experience in a medical office setting, including high volume direct patient contact OR one year of work experience in a high volume direct public contact position OR successful completion of the PAS Trainee position.
Basic computer keyboarding skills including typing of 30 - 45 wpm.
Exposure to ill patients - flu, colds, virus.
Must be able to sit for long periods, move about the clinic as necessary, type/computer work for long periods, use of telephone for extended periods.
Able to perform the essential functions of the position with or without accommodation.
Two or more years of experience in a medical office setting.
Previous OHSU and EpicCare experience.
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or firstname.lastname@example.org.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and r...esearch. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm