Summary of Duties: The primary focus of the Small Business Development Center (SBDC) program is business development education through individual and small group advising. In addition to the instruction/advising component of the position, the Business Advisor performs significant outreach activities to engage the community through regular contact with Chambers of Commerce, Economic Development Councils, service clubs, community organizations and legislators in conjunction with the Lead Office staff. The SBDC is a network of entrepreneurially minded professional business advisors with significant experience in small business who enjoy the intrinsic value of helping business owners/managers developing or improving their business knowledge and skills to effectively manage the operations of their business. In confidential, one-on-one relationships, the Business Advisor must educate, mentor and advise clients in all areas of growing a business. The Business Advisor must also adhere to the conduct policies of the SBDC program. Most advisors work independently in a community-located SBDC center, yet frequently collaborate with advisors across the state who request assistance on behalf of a client with need for specific expertise. Advisors must be well organized to manage more than 100 clients annually from every sector of the local business community requiring a full range of business services. Advisors must have comprehensive knowledge and experience of small business operations. Advisors must understand the client's situation, analyze the problems and guide the client in developing a solution he or she is willing and able to implement. Advisors typically identify a range of solutions, discuss the pros and cons of each and explain abstract concepts with real world examples. Advisors constantly seek professional development opportunities to expand their core competencies in all areas of business, including technology, necessary to start, grow, sustain and transition a small business. Peer mentoring is valued within the Washington SBDC Network and advisors often share their expertise in response to queries from other advisors. Advisors must develop and maintain a referral network within their local service areas to ensure they maintain a robust client caseload capable of delivering significant economic impacts to the local community and the state. Advisors must also build relationships with various and diverse stakeholders to advocate support of the SBDC program, including elected officials, funding partners, businesses and community leaders. Business advisors must successfully complete a certification program within six months of hire to become a fully certified advisor. Certification is designed to allow the advisor to demonstrate their comprehensive knowledge and abilities to be successful in guiding clients toward their goals while taking advantage of learning from experienced advisors sharing best practices, tools and processes they use to assist their clients.
Required Qualifications: Positions require a Bachelors degree in business or related field and three (3) years of experience in business ownership, business management, and/or program development. A Masters degree in a related field may be substituted for up to one (1) year of the required experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximate...ly 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus. With a new President (Dr. Kirk Schulz began as the University’s 11th president in June 2016) and a new Vice President of Finance and Administration (Stacy Pearson started in March 2017); the University community is energized and excited.
U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with its Community Engagement Classification.
WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.