Bea part of innovation at Optum, part of the UnitedHealth Group family ofbusinesses!When you join us as a Business Analyst, we'll put you in the driver's seat onvital projects that have strategic importance to our mission of helping peoplelive healthier lives. Yes, we share a mission that inspires. Yes, we need yourorganizational talents and business discipline to help fuel that mission. It'sthe opportunity to do your life's best work.(sm) Use your sharp business skills to assist in end-to-end business processactivities by creating, controlling and improving business processes. You willcreate process design, project implementation, diagnose process improvementopportunities, and develop solutions. You will also provide quality reporting,analysis, audits, and develop plans and programs to support continuous qualityimprovement using a variety of applicable tools. You won't be any ordinaryBusiness Analyst. Your high performance approach will power innovation,impacting the lives of millions.Watch this video to learn more about innovation at UnitedHealth Group:http://uhg.hr/1ioKXpe The Business Process Analyst will be responsible for end-to-end businessprocess activities - creating, controlling and improving business processes.Responsibilities includes, but not limited to leading process design andproject implementation teams in process improvement activities, and diagnosingprocess improvement opportunities and develop solutions using principles ofprocess excellence and related tools. This position is also responsible forquality reporting, analysis and audits and for developing plans and programs tosupport continuous quality improvement using applicable tools. Positions inthis function may assist in the creation, implementation, and evaluation ofTotal Quality Management (TQM) programs and may direct design, facilitation,training and evaluation of TQM incentive programs and may also oversee qualityimprovement projects and teams.Primary Responsibilities: Create, control and improve end-to-end business processesLead process design and project implementation teams in process improvementactivitiesDiagnose process improvement opportunities and develop solutions usingprinciples of process excellence and related toolsCreate quality reporting, analysis and audits for developing plans andprograms to support continuous quality improvement using applicable toolsAssist in the creation, implementation and evaluation of Total QualityManagement (TQM) programsUnderstand current processes established at corporate level and ensureimplementation of same across projects/functionsImplement the processes to ensure there are no surprises from delivery spansupportedUnderstand the process performance and identify improvement opportunities torun as initiativesIdentify and drive organization wide initiatives using concepts of six sigma& leanConduct Lean trainings and onboarding trainings to spread awareness aboutquality DNATimely reporting of process reportingAnalyzes and investigatesProvides explanations and interpretations within area of expertise
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.