The captioner provides direct captioning services to University students, faculty, staff, and visitors in a variety of settings both on and off campus. Captioners also accommodate requests for captioning media used to further the University’s mission. This position requires evening and occasional weekend work. This position reports to the associate director or manager of the Interpreting/Captioning Unit.
Essential Responsibilities/Duties: • Provide real-time captioning and post-production captioning services to the University community at-large in a variety of situations including but not limited to: undergraduate to postgraduate level courses, meetings, medical, dental, and mental health appointments, and commencements. • Transcribe spoken information as close to verbatim as possible, summarize information (meaning-for-meaning) depending on the speed of the speaker. • Accommodate and provide flexibility in scheduling, including some evenings and weekends, on-call shifts, and overtime when necessary. This position requires occasional overtime work. • Adhere to the C-Print Captionists’ Code of Ethics • Stay current on issues relevant to captioning profession as well as issues among the cultural communities the profession serves. • Assist University units in ensuring physical, programmatic, informational, policy, and attitudinal access. (80%) • Provide back-up office support when needed and available (5%) • Participate on at least one ICU committee • Follow all University, DRC, and ICU policies and procedures. • Promote disability self-advocacy, pride, community, universal design, responsibility, dignity, equity, independence and the fostering of multicultural community. (10%) • Other duties as assigned which are consistent with the mission of the Disability Resource Center and/or the Office for Equity and Diversity. • Works actively to create a positive and productive work environment • Is an effective spokesperson for their area/unit with others both inside and outside their area/unit • Demonstrates a commitment to continuous improvement • Demonstrates a substantial knowledge of issues regarding diversity (5%)
This is a 100%, 10 month appointment with benefits.
Essential Qualifications: • High School Diploma/GED and at least four (4) years of related office and administrative experience to include two (2) years experience in a customer service setting, interacting with a wide variety of consumers. • Demonstrated experience in, and an ongoing commitment to, working effectively with and across diverse communities: including people of color, underrepresented groups and new immigrant populations; American Indians; people with both visible and invisible disabilities; women; people of various gender and sexual identities and expressions; and first generation students from economically disadvantaged backgrounds.
Selection Criteria: • Typing speed of at least 70 WPM using MS Word or other common word processing program • Experience with or knowledge of C-Print software • Completion of C-Print captionist training program • Two years experience providing captioning services, preferably in a postsecondary setting
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.