Optum, an industry leader in healthcare implementation and consulting services, is adding additional talent to our Revenue Cycle Consulting team. Ideal candidates will have experience in multiple functional revenue cycle areas which include Patient Financial Services, Patient Access, Registration and Revenue Integrity with systems experience in EPIC, Cerner, and/or Allscripts. This is a full time position that would allow employees to see career growth while taking on challenging engagements around the United States. Monday - Thursday national travel required. Revenue Cycle Consultants serve as industry experts while they implement best practices in Optum client locations. Consultants combine their leadership, experience and understanding of Optum solutions to bring world class results in Revenue Cycle Projects. Typical projects include, but are not limited to:Assess the impact of new technologies on specific workflow and identify the associated education needs, system remediation needs and workflow redesign Identify potential performance improvement opportunities or best practices and make recommendations to clients on how to integrate new process/best practice into current workflow Revenue cycle assessments Revenue cycle turn around / redesign Principal Responsibilities:Provide consulting services to clients in all areas of the healthcare revenue cycle which includes: Patient access (scheduling, preregistration, insurance verification/financial counseling) Registration/Admission (ED, inpatient, outpatient, ambulatory) Patient financial services (charge capture, pre-billing, billing, follow-up, cash posting, account resolution) Decision support and analytics Managed care contracting Document findings, impacts and recommendations within assessment deliverables; responsible for the revenue cycle sections within each deliverable Collaborate with assessment team (Clinical, IT and PM) in developing overall strategic findings and recommendations based on areas of risk or opportunity identified during interviews Identify client barriers in achieving operational excellence Understand client business metrics and results Evaluate and analyze client data to understand trends in all areas of the operation Development of options and recommendations for client improvement Collaborate with client revenue cycle team and other departments in order to facilitate resolution of process issues and implement world-class solutions Provide informed feedback to Optum and client executives including assessments of processes, standards, suggestions and improvements Develop work plans, project tasks and manage projects in accordance with budget Provide interim staffing services as required
Required Qualifications:Experience working in hospital revenue cycle department as a director or supervisor (patient access, patient financial services) Solid understanding of revenue cycle workflow in the hospital and ambulatory environment (registration, scheduling, coding, billing, contracting) Revenue cycle consulting experience, such as revenue cycle outsourcing, interim management or performance improvement 6+ years of healthcare consulting / management experience or leadership experience in provider organization Prior Revenue Cycle hospital based provider consulting experience Project management experience and technical expertise working with EPIC, Cerner, Allscripts and other systems Experience and comfort working at all levels of a health care organization Proven ability to probe, analyze, synthesize and articulate complex subject matter so it can be easily understood In-depth knowledge of the complete healthcare revenue cycle Proficient personal computer skills, including Microsoft Office Working knowledge of hospital based IT systems Ability to adapt to a flexible schedule Ability to travel 70-80%Preferred Qualifications:Bachelor's Degree or Master's Degree in Business Administration or related fieldCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: revenue cycle workflow, healthcare, consulting, EPIC, Cerner, Allscripts, telecommute, remote, work from home
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.