UCSD Layoff from Career Appointment: Apply by 09/11/2017 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Eligible Disability Counseling and Consulting services (DCC) or Special Selection clients should contact their Vocational Rehabilitation Counselor for assistance.
The Patient Access Supervisor is responsible for the day to day operations of the Financial Counselors which includes staffing, timekeeping, performance evaluations, team support and guidance. Other duties include: maintaining quality customer service standards for Patient Access operations, problem solving, excellent communication skills with a focus on teamwork, collaboration and professionalism that supports all aspects of UC San Diego's core values. General duties include: expert knowledge of public assistance program regulations, insurance requirements and the reimbursement process. Staff training, report writing and data analysis, curriculum development, and systems management.
High School Diploma or equivalent combination of education and experience.
Five (5) years of relevant experience including experience in a lead/supervisory role; preferably in a large, complex healthcare environment.
Working knowledge of registration requirements, regulations and the reimbursement process.
Knowledge of EPIC, Microsoft Office products to include Word and Excel.
Must possess strong oral and written communication and customer service skills with the ability to interact effectively with the public, including patients, visitors, clinical and support staff.
Demonstrated ability to analyze issues and provide resolutions in a timely manner.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and ...five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.