To support Oregon Health Sciences University's mission by providing exemplary service to all patients, patient families, visitors, and staff who present to any area of Patient Access Services Department either in person or via telephone. To greet, interview, register and pre-register patients scheduled for hospital admission. Obtains and records demographic and insurance data to assure accurate patient identification to facilitate payment and compliance to all regulatory requirements. Performs employee requirements as outlined in Compliance Roles and Responsibilities, Code of Conduct and Respect at the University for OHSU Hospital and Clinics.
Six months of work experience in a medical office setting, including high volume direct patient contact OR
On one year of work experience in a high volume direct public contact position.
Basic computer skills
Excellent verbal and written communication skills
Strong customer service
Ability to walk and stand for 6-8 hours/day, position is extremely mobile
Excellent public relations skills and ability to communicate in a calm and business-like manner
Must have a demonstrated record of reliable attendance
Punctuality and proven successful performance at past and present employers
Demonstrated effective interpersonal skills, which promote cooperation and team work
High School Diploma or equivalent
Prior experience in a hospital, medical office or business office preferred
Able to perform the essential functions of the position with or without accommodation
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or firstname.lastname@example.org.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and r...esearch. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm