Rutgers, The State University of New Jersey, is seeking a Clinic Services Representative II for the Department of Surgery of the Robert Wood Johnson Medical School.
The Clinic Services Representative II performs a variety of patient registration, billing and collection duties in support of University Medical Group clinic operations. This position greets and registers patients, schedules appointments, responds to routine inquiries regarding a number of operating and billing issues, receives patient payments and performs routine bookkeeping tasks.
Promptly answers incoming calls in a courteous and professional manner.
Provides physician information and referrals for care to patients in a courteous and professional manner utilizing referral service software.
Keeps patients waiting to be seen apprised of any inordinate delays in being seen by physician and the reason for same.
Utilizes computer to process full registration information for new patients, including accurately collecting and verifying insurance information.
Maintains computer databases and enters changes in demographic, insurance and other information, as required.
Monitors accuracy of records.
Performs other related duties as assigned.
Required Knowledge, Skills, and Abilities:
Knowledge of medical terminology.
The ability to function in a team environment.
Basic word processing and computer skills.
At least two (2) years of relevant experience in a medical office setting.
Physical Demands and Work Environment:
Physical Demands: Standing, sitting, walking, talking or hearing. No special vision requirements. Ability to lift or exert up to 25 lbs.
Work Environment: Office environment. Moderate noise.
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was ...at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.