This announcement will be used to develop a pool of applicants for temporary skilled hourly positions.
Columbia Basin College employs temporary employees to meet short-term and intermittent workload needs. Temporary Hourly employees have non-student status and are defined as those staff employees not occupying a budgeted line position (an appointed position) and are temporary, at will employees.
Temporary hourly positions are exempt from the Higher Education Personnel rules and must not work 1050 hours or more in any twelve (12) consecutive month period from either the original date of hire of the incumbent or October 1, 1989, whichever is later. The length of employment and the number of hours worked per week are undetermined and may be continued or terminated based on funding, workload fluctuations, etc. There is no contract or guarantee of continued employment.
Independently perform a range of duties in a department or program at CBC; which may include:
Receptionist duties such as receive calls, greet visitors, and provide information and assistance by routing calls to appropriate individuals or departments, taking messages and responding to routine inquiries;
Process materials such as forms, applications, records, or documents where specific procedural requirements must be met and a good understanding of applicable guidelines is necessary;
Format and type correspondence, reports, tables, purchase orders, invoices and other office documents utilizing a variety of computer systems and software applications;
Develop, maintain, and update accurate manual or computerized recordkeeping system;
Provide back up support for duties within the program/department; and
Perform other related duties as required.
Associate's degree or equivalent post-secondary education from a regionally accredited college or university;
Two (2) years of clerical experience;
One (1) year experience in customer service; and
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint).
Skills & Abilities:
Customer Service Skills: Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments.
Oral Communication Skills: Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings.
Written Communication Skills: Write clearly and informatively; edit work for spelling and grammar; vary writing style to meet needs; present numerical data effectively; able to read and interpret written information.
Quality: Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
CONDITIONS OF EMPLOYMENT:
In the interest of providing a healthy, safe and secure education and work environment, and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
Columbia Basin College operates under an approved affirmative action plan and encourages applications from persons of color, women, veterans and persons of disability. The Human Resources Office is accessible to those with disabilities. If you need accommodation in application or employment, contact the Human Resources Office at (509) 542-4833.
CBC is an Equal Opportunity Employer and operates under an Affirmative Action Plan, in accordance with applicable state and federal laws and regulations. CBC reaffirms its policy of equal opportunity regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, marital status, disability or status as a disabled veteran or Vietnam era veteran. This policy applies to all programs and facilities, including, but not limited to, admissions, educational programs, and employment. Discrimination is prohibited by state and federal laws and regulations, as well as the College policy. Coordination of the compliance efforts of CBC with respect to equal opportunity and disability accommodation regulations is under the direction of Camilla Glatt, Vice President of Human Resources and Legal Affairs, telephone 509-542-5548.
CBC complies with the American with Disabilities Act and Washington's Law Against Discrimination. Applicants with disabilities who require assistance with the recruitment process may contact 509-542-4740 or leave a TYY/TDD message at 509-546-0400 by the application closing date.
Columbia Basin College (CBC) serves the citizens of Benton and Franklin counties in Washington state with two-year associate degrees for transfer to a four-year university, and applied degrees for workforce employment. CBC also provides one-year certificates and basic skills for those pursuing a GED or high school diploma. CBC serves approximately 7,000-8,000 students each quarter.Columbia Basin... College now offers bachelor degrees in Nursing, Project Management, Applied Management, Cyber Security, Information Technology, and Dental Hygiene. These bachelor degrees are in direct response to the needs of our community. As a result of community needs, Columbia Basin College has recently opened our new state of the art Social Sciences and World Languages Center at the Pasco campus.In July 2017, CBC will open its second, four-story Health Science Center in Richland. In addition to training CBC healthcare professionals, the Wortman Medical Science Center will also be a functional medical clinic as part of Kadlec Regional Medical Center’s family medicine residency program.CBC will open a student housing facility in September. This first phase will house 125 students.Columbia Basin College continues its rich tradition of meeting our community's needs with a dynamic faculty, state-of-the-art facilities, and a diverse student body from all walks of life.