The Technology & Database Manager is responsible for full cycle management of the iMIS Association Management System database. Responsible for data integrity (maintenance and cleaning), staff support, and development of standard operating procedures related to database. Serves as primary point of contact for all database activities including reporting. Assists with daily member relations and with logistics for association operations including IT vendor management.
Essential Duties and Responsibilities • Serves as the primary database manager to include data maintenance, order processing, member updates, and reporting • Manages membership data to include preparing and maintaining data files and verifying data • Actively updates member records in a timely manner and on a routine basis • Provides member service over phone and via email on a daily basis • Responsive to and anticipatory of association needs • Processes member applications, event registrations, subscriptions, products, and other orders • Identifies and set up standard reports for staff to run independently, automate when possible • Identifies areas of possible process improvements • Ability to provide basic support and database training for association staff • Strong curiosity about data and information, and how it can influence decision-making • Well-developed problem solving, analytical and organization skills. Must be able to handle multiple projects, tasks and deadlines with ease while also being flexible and adapting to changing work priorities. • Staff Liaison with IT vendors. Includes vendor coordination of maintenance and acquisition of software/hardware and Cloud-based technologies, proper backups, WiFi network, remote access for staff, network documentation, annual renewals, and evaluation of staff’s IT needs. • Other duties as assigned.
• 2-5 years recent experience with iMIS IS REQUIRED. Crystal Reporting and Excel experience also required. • Bachelor’s degree in related field preferred; work experience may substitute for degree. • Excellent computer skills required in Microsoft Office including Outlook, Excel, and Word. • Excellent interpersonal communications skills with ability to build and maintain relationships with staff and members. • Enjoys fast-paced small staff environment where agility, determination and initiative are valued. Craves learning, seeking out new information, tools and technologies. • Must be able to work from home day-to-day during standard work hours, and make in-person weekly meetings in North Austin. Business travel required overnight 1-2 times annually for conferences/events.
Preferred Skills • Experience with content management systems, survey tools, Google Hangout/video chat tools, MailChimp or equivalent, PowerPoint, and social media channels. • Experience working in small organizations or non-profit environments.
For consideration, please include 3 professional references, resume, salary requirements, and cover letter.
Additional Salary Information: With full time employment, APRO offers health, dental and retirement benefits.
About Association of Progressive Rental Organizations
The Association of Progressive Rental Organizations (APRO) is the national rental-purchase trade association, providing valuable member benefits, maintaining a benevolent business climate and promoting professionalism in the industry with responsibility and integrity. APRO is based in Austin, Texas.