Suffolk University is seeking qualified applicants for the Inter-library Loan/Serials/Electronic Resources Library Assistant position in the Sawyer Library. This position has three functions. The first is to assist the Reference Department with the processing of interlibrary loans and other document delivery needs, as well as performing additional reference support tasks. The second is to assist the Technical Services Department with processing and maintaining the journal and newspaper collection in paper and microform formats, providing routine assistance to users of those collections, maintaining accurate serial title holdings in the Sierra integrated library system (ILS), retrieving and sorting the mail for the Sawyer Library, and overseeing the Poetry Center room bookings. The third function is to assist the Electronic Resources Librarian with various tasks to support the provision of the library's electronic resources.
Interlibrary Loan Processing
Create, retrieve and update interlibrary loan requests both in OCLC WorldShare ILL online format and occasionally on paper ALA forms, fax, or email.
Return ILL requests for material that Suffolk University libraries own or have legal access to.
Provide service to other libraries requesting materials.
Verify the Sawyer Library's holdings. Search interlibrary loan requests in the on-line catalog to establish that they are available for loan. Requests for books or periodicals that are unavailable must be promptly refused.
Search and retrieve books, periodicals, or microtexts from the collections.
Check out book and copy articles. Check out books to the interlibrary loan account using the Sierra Interface local library system.
Package, address, and deliver to the outgoing mail area or truck delivery bin books and photocopied articles.
Email PDF, Fax, Ariel, or Odyssey appropriate loan non-returnable copies to requesting libraries.
Process renewal requests, if asked, and when appropriate. Notify users of overdues and recalls of ILL material. Send overdue and other email notices to our users.
Update record in the WorldShare ILL system when borrowed materials are returned to the Sawyer Library and package and return these materials to the lending library.
Maintain accurate records and statistics of interlibrary loan transactions both on paper request forms and through electronic files and compile and maintain usage statistics and IFM reports.
Maintain an Access database of our borrow requests and run reports yearly to find journal article orders that trigger copyright compliance royalty fees. Process those payments through Copyright Clearance Center.
Maintain holdings records for the journal, newspaper and microform subscriptions using the Sierra integrated library system
Shelve all periodicals when they are received and maintain accurate and neat shelving
Claim non-receipts from vendors and follow up on claims on a regular basis
Maintain the reference volumes workflow as need: remove and process superseded volumes from the Reference shelves when a new edition is received
Prepare monographs and periodicals for binding, order replacements for missing issues, and process bindery shipments
Remove older issues from shelves, change records when necessary and discard issues in accordance with departmental policies and schedules
Maintain equipment (microform readers/printers/computers) in good working order, including performing basic maintenance and request repair services as necessary
Assist users in finding periodical issues and microforms and in the use of equipment (microform readers/printers/computers, typewriters)
Retrieve and sort mail on a daily basis
Primary support for activities in the Poetry Center: handle booking reservations, communications with facilities and media services, unlock/lock doors, etc.
Other duties as assigned
Electronic Resources Assistant
Assist Electronic Resources Librarian with the management of electronic resources as needed
Projects might include: checking links to a variety of electronic resources;
Work experience in a library setting
Ability to perform complex and detailed work accurately
Ability to keep the serials collection well organized and up-to-date
Experience with Microsoft Office Products
Excellent oral and written communication skills
Ability to work independently, be flexible, self-motivated, and a team player
Ability to reach shelves above shoulder height and lift boxes up to 40 lbs.
Preferred Knowledge and Skills
Experience using an integrated library system, preferably Innovative Interfaces
Knowledge of library serials procedures and e-resource access issues
Working at Suffolk
Suffolk University is a private, comprehensive, urban university located in the heart of downtown Boston. Since 1906, Suffolk has been committed to creating an exceptional learning experience. Our college green is the Boston Common. We are steps from dozens of historic sites including the Old State House, Faneuil Hall, and the Massachusetts State House. We have no real boundaries to our campus—Boston and Suffolk blend together. Suffolk is an equal opportunity employer committed to a diverse community.
Suffolk University is actively seeking applicants from groups that might be under-represented because of race/color, gender, religion, real or perceived disability, national origin or LBGTQ status.
See yourself here with our terrific benefits package. Suffolk University conducts Criminal Offender Record Information (CORI) checks relative to prior criminal convictions and pending cases, as well as Sex Offender Registry Information (SORI) checks relative to prior sexual offenses committed as a contingent offer of employment for all positions. Suffolk University requires specific written authorization to conduct background checks. Failure to provide such authorization shall preclude candidates from being hired.
Please submit your resume along with a cover letter for the position in which you are applying to.
Located right in the heart of downtown Boston, Suffolk University gives its students unparalleled access to the city and all it offers.Our college green is the Boston Common. We are steps from dozens of historic sites like the Old State House, Faneuil Hall, and the Massachusetts State House. We have no real boundaries to our campus?Boston and Suffolk blend together. That means our students have in...credible access to a wealth of opportunities, whether it?s museums and restaurants or internships and co-ops.At the same time, we also take pride in being a personal, student-centered school, where faculty and administrators know students by name. We take the time to recognize each student?s promise, figure out what makes him or her tick, and build important mentoring relationships.As we have done since our founding, we strive for one thing at Suffolk: give students the tools they need to be successful, smart, and satisfied at whatever they choose to do.