Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Office of Student Support & Wellness. This position is for the Danforth Campus.
WashU Cares Case Manager promotes student success by coordinating resources and services, as well as providing long-term follow-up for “at risk” students. This position is responsible for conducting needs assessment, case management, and collaboration and consultation with academic schools, colleagues within the Division of Student Affairs, health care providers, parents, and the university at large. Additional activities include community outreach and education, data collection, assessment, and other relevant special projects.
PRIMARY DUTIES AND RESPONSIBILITIES:
Provide case management services for students who are experiencing behavioral, emotional, mental health or other personal concerns. Collects information, assesses students of concern, and makes referrals to campus or community services. Formulates intervention plans in order to minimize/resolve concerns while maintaining thorough case notes on outreach, assessments, interventions, referrals, and follow up actions.
Provides support for WashU Cares Team activities (i.e. weekly and ad hoc meetings, regular trainings on-campus, and annual reviews/retreats). Carries out special projects as directed by Assistant Dean of Students/Director of WashU Cares.
Maintains a system for following up with students who have been referred to campus or community resources. Provides follow up services to check on compliance with recommendations by consulting and collaborating regularly with different members of the university to achieve case management goals.
Develops and administers an assessment plan for case management services. Assists in the preparation of departmental, division, and university reports.
Attend trainings, conferences, and continuing education workshops related to best practices in the field.
Perform other duties as assigned.
Master's degree in social work, psychology, counseling or related field and a clinical license or license eligibility in the state of Missouri.
At least three years of relevant clinical experience working with young adults in crisis and individuals with persistent mental health issues.
Excellent interpersonal skills; ability to manage multiple, competing priorities; strong analytical skills and excellent communication skills are required.
Highest standards of integrity and ethics in both performance and behavior; ability to maintain confidentiality at all times.
Evidence of organizational understanding and an ability to work collaboratively.
Strong commitment to, and understanding of, working in a diverse student population and inclusive campus.
Knowledge and skill working with current technology.
Understanding of DSM-5 diagnoses and treatment.
Knowledge of crisis intervention techniques and the ability to de-escalate emotionally distressed or agitated students.
Active listening skills and empathy.
Highly organized and attention to detail
Maintain the highest standards of professionalism and confidentiality
Organizational and interpersonal skills.
Ability to collaborate across a wide variety of disciplines.
At least one year of relevant experience working with an offender population.
Experience in case management.
Experience in crisis intervention, suicide prevention services and programs, and victim advocacy work.
The hiring range for this position is $46,215 - $60,079 annually.
Offers made for this position are contingent upon the successful completion of all required pre-employment screens, including a criminal background check, hair sample drug screen, and verification of required professional licenses, registrations, or certifications.
-Retirement Savings Plan -22 vacation days -8 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
Human Resources website (hr.wustl.edu)
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplin...ary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.