Position Title: Senior Research Support Specialist
Posting Number: R1700173
Employer: Research Foundation
Salary Range: $32,000 - $38,000 @ 1.00 FTE
FTE: 0.50 - 1.00
Reports to a defined team of Principal Investigator(s) or Project Director(s) and the Administrative Officer of PCRI. Is responsible for working as a core member of one or more research team(s) to perform mixed-methods research activities including: participant recruitment and enrollment following IRB protocol, participant interviews, data capture, intermediate level statistical analysis, data cleaning and quality control, qualitative content analysis, practice facilitation, report writing, manuscript preparation / editing, and other duties to proactively address project needs in close consultation with supervision
Essential Job Functions: Under general supervision, performs research support functions including: - Research fieldwork (face-to-face) in underserved communities with vulnerable populations, including: participant recruitment and enrollment following IRB protocol, participant interviews (semi-structured, qualitative), administering survey questionnaires, direct observation, or other data gathering activities in the field. - Proactive teamwork far beyond the order taker role, understanding the rationale of projects and the barriers to making research protocols work in real world settings, proactively making observations and suggestions to investigators as to how to improve the quality and progression of multiple projects. - Facilitation of research in primary care practices, assist practices to integrate research and service projects into office workflow. Knowledgeable of primary care system flow, transition of care, and foundations of electronic medical records. Understand the interface between practice and research. - Coordination of project data collection, including: research surveys, either by phone, direct mail, or REDCAP, and medical chart review data extraction. - Data entry, transcription, data verification/quality control, and database management. - Descriptive and intermediate statistical analysis involved with data integrity checking, data monitoring, and preliminary analysis. - Literature searching, writing and editing for manuscripts, reports, grants, presentations, and posters. - Anticipate project needs and proactively recommend new workflow or approaches to accelerate projects or overcome unforeseen challenges. - Effectively collaborate within and across PCRI teams. Attend PCRI research forums, presentations, and trainings. - Maintain collegial relationships with PCRI external partners including, but not limited to, community partners, primary care practices, collaborating organizations and other external parties. - Other research project support duties as requested by supervisors. - Adhere to all administrative & personnel policies as directed by the PCRI Administrative Officer.
Education/Experience: An undergraduate degree with 3 years of experience in a similar position as an employee, student, or trainee with research support responsibilities.
Pragmatic Problem Solving Skills: Position requires critical thinking beyond the tasks called for by research protocols. Will require proactive consultative teamwork with investigators to overcome barriers to research in real world settings.
Adaptable to Challenging Work Environment: Requires work after hours and weekends at critical project times. Will require flexibility to work remotely, requiring local travel (must have a reliable source of transportation). Must be capable of prioritizing and meeting multiple deadlines.
Communication Skills: Requires strong interpersonal communication skills, excellent verbal, written, presentation, and group facilitation skills. Must be capable of interviewing participants in an engaging, accommodating, nonjudgmental style, in clinical, community or street settings. Must be able to interact with providers and office staff to discuss strategies to implement research and service projects in primary care practices. Must have strong critical thinking skills necessary to evaluate and respond to team progress, anticipate needs and other related team dynamics.
Professional Demeanor: Ability required to interact with multiple study participants, faculty, staff, primary care providers and office staff, and community partners in support of the PCRI Core Values of integrity (honesty & protection of confidentiality), scholarship (contribute to dissemination), teamwork (help others), interdisciplinary collaboration (contribute to partnerships), and diversity (foster advancement of the team).
Computer Skills: Demonstrated experience with software products, particularly a statistical application, Microsoft Office Word, Access, Excel, PowerPoint and Outlook. Willingness required to explore and learn new or unfamiliar applications or databases.
Education/Experience: MA/MS in social science, public health or related field.
Communication Skills: Bilingual in Spanish and English preferred.
Computer Proficiency: Proficiency with statistical software and other analytic software preferred.
Good understanding of both qualitative and quantitative research skills.
Medical Office Exposure: Familiar with medical chart extraction.
Professional Commitment: Strong interest in a health services research career.
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