Columbia Basin College ("CBC" or the "College") seeks a Program Assistant to independently perform work in support of the College Assistance Migrant Program (CAMP), as well as the daily operations of the CAMP office. This grant funded position will represent the CAMP program to participants and/or members of the public and will help foster a positive atmosphere for program success. The Program Assistant reports to the Director for CAMP.
Closing Date: Open Until Filled (First consideration closes August 20, 2017 @ 11:59 p.m. PDT)
Serve as the primary contact with CAMP participants; provide information regarding CAMP policies and activities; answer telephone; receive and refer visitors;
Assist CAMP staff with scheduling students;
Assist CAMP staff with review of all eligible student applicants and aid in selecting the new cohort;
Compile and distribute information relative to CAMP activities; confer with other campus programs, departments and with outside agencies, such as the Department of Education;
Coordinate CAMP Program logistics, such as CAMP meetings, conferences and/or banquets; schedule appointments and/or other meetings;
Maintain and order office supplies;
Maintain accurate and complete files, records and forms; establish and maintain a functional filing system for CAMP student records, files and other CAMP documents, contracts, reports and correspondence;
Attend and/or represent CAMP at events and field trips;
Assist in monitoring the CAMP budget by keeping the Director informed of the status of budget; assist with setting projections and developing budget reports; keep track of and prepare expenditures with appropriate documentation;
Track and monitor student worker payroll;
Maintain and assist with identification of any supplemental grant monies;
Assist in the communication of admission policies and processes to prospective students, staff and community members;
Assist with basic registration and financial aid processes and procedures; provide information on funding resources, deadlines and financial aid;
Assist students in account balances, tuition payment obligations, options and deadlines;
Track and monitor all CAMP activities for reporting purposes in preparation of required reports to CBC, Office of Migrant Education and the Department of Education; and
Perform other duties as assigned.
Associate's degree or equivalent from a regionally accredited college or university;
Two (2) years of clerical experience;
Experience performing general office operations;
Prior knowledge of federal and state guidelines and procedures;
Experience working with federal grants; and
Bilingual and biliterate in Spanish and English.
Experience working in higher education or other complex organization.
Skills & Abilities:
Computer Skills: Proficient in Microsoft Office Suite; operate personal computer with general understanding of application software; ability to learn office and College-specific software.
Cultural Competence: Accept cultural differences between people; effectively communicate information to culturally diverse staff, students and the community; ability to suspend own biases and prejudices in order to be nonjudgmental; awareness of own background/experiences and how they influence learning process and attitudes.
Problem Solving Skills: Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics;
Quality: Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality;
Quantity: Meet productivity standards; complete work in timely manner; strive to increase productivity; work quickly;
Technical Skills: Assess own strengths and weaknesses; pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
Customer Service Skills: Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments;
Oral Communication: Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings;
Written Communication: Write clearly and informatively; edit work for spelling and grammar; vary writing style to meet needs; present numerical data effectively; able to read and interpret written information; and
Professionalism: Ability to approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments;
TERMS OF EMPLOYMENT:
This position is a twelve (12) month, full-time grant-funded represented classified staff position. The typical work hours for this position are Monday through Thursday, 7:00 a.m. to 4:30 p.m. and Friday 7:00 a.m. to 12:00 p.m. (noon); however, working hours may vary due to work demands and some evening and weekend work may be required.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students. This position is directly engaged in the performance of work on a federal contract or grant which requires compliance with the College's Drug-Free Workplace Policy as well as reporting requirements, as a condition of employment.
**Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities in the following areas: typing, proofreading, Microsoft Word, Microsoft Excel and Spanish proficiency.
CONDITIONS OF EMPLOYMENT:
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986.
Columbia Basin College operates under an approved affirmative action plan and encourages applications from persons of color, women, veterans and persons of disability. The Human Resources Office is accessible to those with disabilities. If you need accommodation in application or employment, contact the Human Resources Office at (509) 542-4833.
Occasional need to lift at least 10-15 pounds;
Frequent repetitive hand and wrist motions;
Ability to sit and stand for long periods of time;
Frequent need for oral and auditory communication; and
Frequent use of computer and exposure to terminal screen.
This is a bargaining unit position. Pursuant to a collective bargaining agreement, the successful applicant must (1) become a member of the Washington Public Employees Association (WPEA), (2) pay a representative fee, or (3) pay a non-association fee within 30 days of employment.
CBC is an Equal Opportunity Employer and operates under an Affirmative Action Plan, in accordance with applicable state and federal laws and regulations. CBC reaffirms its policy of equal opportunity regardless of race, color, creed, religion, national origin, sex, sexual orientation, age, marital status, disability or status as a disabled veteran or Vietnam era veteran. This policy applies to all programs and facilities, including, but not limited to, admissions, educational programs, and employment. Discrimination is prohibited by state and federal laws and regulations, as well as the College policy. Coordination of the compliance efforts of CBC with respect to equal opportunity and disability accommodation regulations is under the direction of Camilla Glatt, Vice President of Human Resources and Legal Affairs, telephone 509-542-5548.
CBC complies with the American with Disabilities Act and Washington's Law Against Discrimination. Applicants with disabilities who require assistance with the recruitment process may contact 509-542-4740 or leave a TYY/TDD message at 509-546-0400 by the application closing date.
Columbia Basin College (CBC) serves the citizens of Benton and Franklin counties in Washington state with two-year associate degrees for transfer to a four-year university, and applied degrees for workforce employment. CBC also provides one-year certificates and basic skills for those pursuing a GED or high school diploma. CBC serves approximately 7,000-8,000 students each quarter.Columbia Basin... College now offers bachelor degrees in Nursing, Project Management, Applied Management, Cyber Security, Information Technology, and Dental Hygiene. These bachelor degrees are in direct response to the needs of our community. As a result of community needs, Columbia Basin College has recently opened our new state of the art Social Sciences and World Languages Center at the Pasco campus.In July 2017, CBC will open its second, four-story Health Science Center in Richland. In addition to training CBC healthcare professionals, the Wortman Medical Science Center will also be a functional medical clinic as part of Kadlec Regional Medical Center’s family medicine residency program.CBC will open a student housing facility in September. This first phase will house 125 students.Columbia Basin College continues its rich tradition of meeting our community's needs with a dynamic faculty, state-of-the-art facilities, and a diverse student body from all walks of life.