This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.
Junior College/Technical School Preferred
Less than 1 year experience required
Prior Patient Access, Patient Accounting or other relevant experience.
Saint Luke's Health System is a faith-based, not-for-profit aligned health system committed to the highest levels of excellence in providing health care and health related services in a caring environment. We are dedicated to enhancing the physical, mental and spiritual health of the communities we serve. With 10 hospitals, multiple physician offices in the metropolitan area and beyond, and many o...ther health care services, Saint Luke’s Health System is dedicated to being the best place to get care and the best place to give care. Saint Luke’s Health System Hospitals include: Saint Luke’s Hospital of Kansas City Saint Luke’s East Hospital – Lee’s Summit, MO Saint Luke’s North Hospital – Barry Road Saint Luke’s North Hospital – Smithville Saint Luke’s South Hospital – Overland Park, KS Crittenton Children’s Center – Kansas City, MO Anderson County Hospital – Garnett, KS Saint Luke’s Cushing Hospital – Leavenworth, KS Hedrick Medical Center – Chillicothe, MO Wright Memorial Hospital – Trenton, MO Other services include Saint Luke’s Home Care and Hospice, Saint Luke’s Cardiovascular Consultants, Saint Luke’s Physician Specialists, Saint Luke’s Neurological Consultants, Saint Luke’s Medical Group and Saint Luke’s Employee Assistance Program