Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.
Serves as a member of the Continuing & Professional Education team, working in all areas of participation services including conference data and revenues, complying with funds handling guidelines, for nearly 400 programs per year serving 35,000+ participants. Maintain detailed knowledge of team programs to effectively work with faculty and staff and market programs to the public. This unit is the first point of contact for many participants coming to the University from around the world this requires excellent communication and listening skills combined with a focus on exceptional customer service.
Occasional travel required to provide on-site local and out of town registrations. Occasional weekend, early morning, and late evening work required based upon program schedules.
Customer service experience in a high-volume environment; computer skills such as word processing, spreadsheets and data entry; fiscal processing experience such as funds handling or auditing records; administrative skills; capability to work independently with a minimum of supervision in a team environment is necessary along with the ability to separate facts and make independent decisions; must have the ability to work with many details, both financial and written, with high accuracy; strong communication skills are necessary to work with a very diverse national and international clientele.
Knowledge of state and university policies; experience with Microsoft Office or similar software; training or related experience in accounting or bookkeeping; experience working with conferences/events in registration/enrollment capacity; experience working with databases.
Employee Category: Staff (Salary)
Appointment Type: Restricted
Percent Employment: Full-time
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.
For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.
Virginia Tech takes a hands-on, engaging approach to education, preparing scholars to be leaders in their fields and communities. As the commonwealth's most comprehensive university and its leading research institution, Virginia Tech offers 240 undergraduate and graduate degree programs to more than 31,000 students and manages a research portfolio of more than $513 million. The university fulfil...ls its land-grant mission of transforming knowledge to practice through technological leadership and by fueling economic growth and job creation locally, regionally, and across Virginia.
Through a combination of its three missions of learning, discovery, and engagement, Virginia Tech continually strives to accomplish the charge of its motto Ut Prosim (That I May Serve).