Supports the delivery of excellent mental health care by coordinating operational aspects of both services and assisting as the liaison with other services. Provides supervision and oversight to the support staff members. Responsible for facilitating the day to day operational functions of the units with the Practice Manager; performs all duties in accordance with the HUHS and unit specific policies and procedures; performs administrative duties as needed to assist with coverage. As a collaborative team member, the Group Leader facilitates access to health care and continuously strives to improve services provided. Provides excellent customer service. Provides coverage for the front desk. Coordinates front desk and clinical schedules. Reports to the Practice Manager.
This position will include front desk coverage of additional hours during the week if necessary. This position will work some early morning (at 8 AM ) shifts and some evening (until 7pm) shifts during the week.
College degree strongly preferred. Health Care experience. Experience with Microsoft Office. Transcription experience. Supervisory experience required. Experience working with an electronic medical record system. Proven strong verbal and written communication skills, along with the ability to problem solve and handle confidential information with discretion. Good judgment, ability to identify and set priorities, multi-task, and consistently meet deadlines. Prior experience as a medical office/unit coordinator.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. T...he University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.