This position is covered by the AFSCME Technical Union. Union/Fair share deductions may be made.
Classification 4968 – Sr. Communications Technician Salary Range: $35,256-$61,692.80 This is a full-time position for 10-months of the calendar year (September through June) with the possibility of on-call work in July and August.
This position interacts directly with faculty, students, staff, centers, departments and external clients to provide a variety of Audio/Visual (A/V) and multi-media support for presentations and special events at the Humphrey School of Public Affairs.
The Audiovisual & Media Producer is responsible for all aspects of multimedia event production (pre-production planning, setup & breakdown, production, troubleshooting, post-production processing of digital content) for up to 500 events annually. This includes evaluation and consultation with internal and external clientele in order to determine what media equipment is most applicable for the event and ensuring successful event production. This position provides first class customer service to all event clients and guests.
PROVIDE AUDIOVISUAL SERVICES TO CLIENTS: 80% • Correspond with clientele (email, phone, in-person) to advise, evaluate, recommend and plan technical support needs for each event • Meet AV needs of each client • Use EMS software system to record, track and bill for AV services • Deliver and operate wide range of AV equipment • Complete post-event evaluations, to determine future needs • Coordinate schedules and equipment needs across multiple events • Coordinate with Humphrey colleagues on the design and delivery of Humphrey recordings and webinars using WebEx • Operate audio presentation equipment at various events • Video record events from control rooms and mixing booths, using both portable and fixed equipment • Ensure post-production audio and video editing and distribution is done in a timely manner (normally next business day) • Perform various digital media conversions for a variety of formats and access options. • Provide audio/video conferencing and streaming support for high profile events.
PURCHASE, MAINTAIN, AND UPGRADE AUDIOVISUAL EQUIPMENT: 15% • Keep equipment up to date, as well as developing plans for enhanced audiovisual capability • Develop vendor list to meet service needs • Maintain and submit accurate records for billing and invoice payment • Stay current on new and emerging technologies for digital media production and events • Review and recommend upgrades to systems and hardware • Assist with the organization of bid process on audiovisual related equipment and solutions • Maintain asset data on all audiovisual equipment (control consoles, power amplifiers, DSP’s, projectors, screens, speakers, cords and tools) • Assist with maintenance and repair of infrastructure of ¼, XLR, VGA, HDMI and other connectivity • Troubleshoot systems including amplifiers, displays, screens and projectors
STAFF SUPERVISION: 5% • Properly train part-time audiovisual technicians, to enable the Humphrey Conference Center to manage and maintain multiple events at one time and provide full event coverage • Recruit, interview, hire, train, schedule, supervise and evaluate event AV operators • Creates plans, instructs, and inspects all work in progress on all tasks
Required Qualifications: • Graduation from a radio or television program and 1 year of experience or 3 to 5 years experience. • Experience must include supervision of employees in setting up and operating a variety of electronic controls and equipment, or three to five years of experience to include supervision of employees in setting up and operating a variety of electronic controls and equipment. • Knowledge and experience working with industry standard digital video production software programs; Video production experience. • Knowledge and experience with non-linear digital editing systems. • Demonstrated experience in setting up, shooting and editing of videos, and multimedia content. • Ability to carry, setup and breakdown Audio/Visual (A/V) equipment such as: video cameras, microphone and speaker systems, portable projection equipment (projectors, screens). • Ability to operate built-in camera and video equipment to record presentations and special events. • Ability to provide A/V and presentation assistance to instructors, speakers and presenters. • Provide customer service and support regarding digital media and other technologies. • Ability to analyze and resolve A/V and computer equipment hardware and software issues. • Ability to solve problems and address a variety of situations that may arise in working with different technologies. • Ability to communicate effectively and appropriately with students, faculty, staff, and external customers; Experience working with diverse clientele and direct customer interaction. • Ability to produce multi-media content that meets the needs of clients and department. • Ability to work as part of a team or independently and without close supervision depending on current service needs of the department. • Ability to manage multiple events projects independently; meet deadlines and function under stress. • Flexibility to work evenings, weekends, and holidays, as the event schedule is determined. • Must be able to lift up to 30 lbs., sit, stand and and move around for extended periods of time while operating audio visual equipment. • Microsoft and Google products experience.
Preferred Qualifications: • Bachelor’s degree. • Knowledge and experience with event planning software. • Knowledge and experience with video and phone conferencing.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.