HR People + Strategy (HRPS) is the executive network for the Society for Human Resource Management (SHRM) and serves the executive segment of human resource professionals through events, networking, and relevant resources.
A major part of SHRM’s strategic plan is to engage the executive level of the HR profession. In this role, the incumbent will help shape and manage SHRM’s outreach to Chief Human Resource Officers (CHROs) through its executive network, HRPS. This is an exciting opportunity for a highly motivated and talented individual with superior interpersonal and relationship skills. The incumbent is expected to have superior diplomatic and facilitation ability and presence to interact with HR executives.
The role of Manager, Member Engagement is responsible for the member engagement strategy through content, virtual communities and small events. This engagement effort will work closely with the Manager, Membership and Marketing and include relationship building to enhance recruitment, engagement, and retention of executive members. This role will plan, administer, and oversee engagement opportunities for CHROs such as executive roundtables, summits, content development, networking and speaking opportunities. This role requires relationship cultivation and problem solving to help identify solutions for HR leaders through program/content development and partnering with other departments across SHRM, its affiliates, and external organizations.
ESSENTIAL DUTIES & RESPONSIBILITIES
Establish and ensure that strategic plan objectives and goals for executive engagement are achieved within the timelines and budget established for the program.
In collaboration with Manager, Membership and Marketing, implement marketing and communication plans for CHRO program attendance and recruitment and retention CHRO members and HR leaders.
Develop, manage, and facilitate effective delivery of programs and events designed exclusively for CHROs. Partner closely with other departments with operational responsibility for these programs to ensure a successful event.
Drive engagement opportunities (ongoing and episodic) for CHRO engagement by developing ways for them to connect such as in-person and virtual networks, discussion groups, etc.
Develop and manage budget and relationships associated with CHRO engagement program / activities; drive revenue and meet established financial targets.
Manage the research agenda and execution in collaboration with SHRM Research department and other partners, as appropriate. Lead research, data gathering and analysis for CHRO engagement.
Serve as a resource and advisor to CHRO professional members and other HR leaders. Provide consultative approach to addressing concerns and interests.
Create innovative ways to engage CHRO members in newly established CHRO Circle.
Manage CHRO section of online community and drive engagement.
Prepare presentations and formal communications that may be directed to CHROs.
-Maintain awareness and knowledge of global business trends that impact CHROs and their key stakeholders.
Connect HR leaders to resources (e.g., knowledge experts, articles, research) both within and outside SHRM/HRPS to be a trusted resource for this executive group.
Manage relationship with affiliate organizations and engage through common programs (such as webinars).
Support the overall goals of executive engagement through other duties as assigned.
This position may supervise supporting positions. Must effectively manage relationships when leading teams.
Exceptional written communications, verbal and presentation skills. Experience in writing articles, newsletters, on-line web content and ability to use social media platforms.
Ability to lead and collaborate in team environment.
Self-starter with flexibility in managing ambiguity and uncertainty.
Effective decision making skills.
Ability to multi-task and work independently and efficiently under deadlines.
Excellent, articulate, personable, and diplomatic customer service skills.
Possess a positive team-player attitude.
Proficient in MS office and various social media tools.
Ability to maintain confidentiality.
Proficient in project management.
Acute attention to detail and exceptional organizational skills.
Proficient in contractor management and negotiating with outside stakeholders.
Ability to demonstrate polished executive presence.
Meeting facilitation skills preferred.
This position may travel up to 20% of the time.
Bachelor's degree + minimum 7-years of progressively responsible experience in a professional position required.
Practical experience in one or more of the following areas:
Business development, marketing, or sales
Experience working with executives preferred.
Facilitation experience preferred.
Experience with ERP, association, or data management software preferred.
Previous experience planning meetings and events for executive level attendees preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HR People & Strategy is an equal opportunity employer (Minority/Female/Disabled/Veteran).
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: firstname.lastname@example.org or TDD (703) 548-6990.
About Society for Human Resource Management (SHRM)
The Society for Human Resource Management (SHRM) is the world’s largest HR professional society, representing 285,000 members in more than 165 countries. For nearly seven decades, the Society has been the leading provider of resources serving the needs of HR professionals and advancing the practice of human resource management. SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China, India and United Arab Emirates. Visit us at shrm.org.