The Academic Services team is integral to the Office of the University Registrar (OUR) and supports the mission of the office to create, maintain, and protect the academic records of current and former students. Led by the Associate University Registrar for Curriculum and Scheduling, the team is responsible for course and class data analysis and maintenance, classroom and exam scheduling, creation of the University catalog and schedule of classes, as well as providing data analysis and reports to support University initiatives. To facilitate these tasks the team works closely with college and department contacts across campus to ensure accurate entry of course and class data, efficient scheduling of classroom spaces and adherence to college and University policies.
The Assistant University Registrar supports the Associate University Registrar for Curriculum and Scheduling, and manages functions related to academic scheduling including providing supervision for the University Scheduler. The position requires an in-depth understanding of scheduling procedures, tools, and policies as well as current data-delivery methods and reporting systems in order to support these efforts.
The responsibilities of the Assistant University Registrar for Curriculum and Scheduling include:
Manage the classroom assignment process for Fall, Spring and Summer term classes
Manage the creation and publication of the University's mid-semester and final exam schedules.
Support the implementation of a new classroom and event scheduling tool by working with stakeholders, documenting business practices and tool functionality, testing systems and integrations, and developing and delivering training materials.
Participate in the implementation of the University Classroom Scheduling Policy.
Identify problems and inefficiencies, provide technologically-informed solutions to improve processes and business practices.
Provide guidance, communication and oversight for all University scheduling policies and procedures.
Participate in the development of a space data mart; provide scheduling-related data analysis and reports as needed.
Maintain a culture of superior customer service.
Bachelor's degree and 2-3years of experience, or equivalent combination of education and experience, in a student services with an in-depth understanding of student records administration.
Experience scheduling classrooms and exams in a large higher education institution.
Knowledge of business processes and practices related to room and exam scheduling.
Experience with room scheduling and optimization software such as 25Live or EMS.
Working knowledge of Student Information System course and class modules.
Experience in data analysis and report development, and in reporting tools such as OBIEE.
Ability to communicate requirements, problems, issues, and solutions to technical and non-technical users.
Familiarity with standard office software packages and reporting tools.
The individual must demonstrate:
Outstanding communication and interpersonal skills to establish and maintain cooperative relationships with college, department and other University scheduling contacts.
Willingness and ability to learn and quickly adapt to new technologies, business processes, and procedures.
Strong commitment to delivering excellent customer service to students, faculty, staff, and other constituents.
Strong reasoning, analytical, and problem-solving skills.
Strong leadership skills and ability to establish effective and productive working relationships.
Understanding of FERPA and other policies related to confidentiality; ability to interpret, apply, and provide guidance on policies.
Ability to maintain high degree of confidentiality.
Experience working with Peoplesoft course and class modules.
Experience implementing Scheduling tools and policies.
Experience in the development and delivery of training.
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No Visa sponsorship is available for this position.
No relocation assistance is available for this position
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