WISE & Healthy Aging is a multi-service, non-profit organization based in downtown Santa Monica, serving older adults and their families and caregivers throughout Los Angeles County. The team at WISE & Healthy Aging works to promote and improve the well-being, independence and self-esteem of seniors, and to prevent premature institutionalization whenever possible.
The Regional Director, Long-Term-Care (LTC) Ombudsman Program must use strong leadership and clinically-sound capabilities to direct the Lakewood regional area for the LTC Ombudsman Program. This includes the supervision of staff, graduate level MSW candidate interns and volunteers who advocate on behalf of residents in long-term care facilities. The RD will also assign and provide guidance to Ombudsman staff, stay abreast of local, state, and federal regulations concerning long term care facility issues. The position will conduct ombudsman and elder abuse awareness presentations to consumers and professionals. Additionally, the position will coordinate the countywide graduate student internship program.
Conduct preliminary investigations of reports of alleged elder and dependent adult abuse in long-term care facilities in a timely manner.
Train, recruit, assign and supervise Ombudsman staff, interns and volunteers.
Ensure that all complaints are being handled according to program guidelines.
Ensure that facility coverage plan is implemented by coordinating schedules and field visits.
Collect and report accurate statistical data on a monthly basis in conformance with established procedures.
Provide community education presentations, ongoing Public Relations and development with community partners like law enforcement and local fire departments.
Conduct monthly in-service meetings for volunteers and staff.
Conduct annual volunteer recognition activities to promote volunteer retention.
Engage in legislative advocacy in district and at the State Capitol.
Use of personal vehicle to visit LTC facilities approximately 30% of the time.
Attend monthly Ombudsman Program Directors meeting, agency meetings, and represent the program at several countywide multidisciplinary team meeting.
Master's in social work (MSW) for two years strongly preferred. Master's in gerontology (MSG) will be considered.
Three years minimum experience (field-based) in one or more of the following areas: gerontology, complaint investigation, mediation, negotiation, health care delivery, long-term care and/or advocacy.
Previous experience in volunteer management and staff supervision/management.
Ability to communicate effectively in writing and orally.
Experience working with an ethnically diverse populations.
Candidates must not have worked at a long term care facility or adult day service center for at least one year prior to application.
Must pass a criminal background check.
Must travel throughout Los Angeles County/City and to Sacramento biannually.
Transportation, valid driver’s license, auto insurance and satisfactory criminal background check required.
Benefits & Compensation: We offer competitive salaries DOE, plus comprehensive benefits: 80% company-paid medical, 100% company-paid dental, 401(k) plan with employer matching, FSA, optional life and vision insurance, 11 paid holidays plus PTO.
To Apply: Submit a resume and a cover letter stating your interest to email@example.com
WISE & Healthy Aging, a nonprofit social services organization, is the result of a merger in November 2007 of WISE Senior Serivices and Center for Healthy Aging (formerly Senior Health & Peer Counseling). Each organization served the community for more than three decades, earning national reputations for innovative and effective programs and services.
Headquartered in Santa Monica, California..., WISE & Healthy Aging continues the long tradition of service and outreach, with focus on the Los Angeles Westside as well as the surrounding communities with the greater City and County of Los Angeles.