Provide and coordinate IT support to the Academic Affairs' offices including: The Office of Research Administration; Biomedical Research Support Facility; Academic Human Resources; Academic Continuing Education/Special Programs; Center for Excellence in Teaching and Learning; International Students and Scholars Office; the Office of the Provost and others as assigned. Work with department heads to evaluate the IT needs and implement solutions. Manage and coordinate the service response to all classroom support requests. Assist in the management and coordination of training for student employees. Provide auxiliary technical support to the Classroom Support and Instructional Technical Services team associated with classroom, event and department needs. Research and evaluate emerging technologies and make recommendations.
Bachelor's degree in Computer Science or Management Information Systems or an equivalent combination of education and/or experience. Minimum of two-year's experience installing and maintaining computer hardware and peripherals. Minimum of one year of experience in database (Oracle and MS Access). Minimum of one year of business operation software. Knowledge of office applications such as Microsoft Office Suite. Excellent organizational and analytical skills. Excellent oral and written communication skills. Ability to communicate effectively with others. Ability to provide IT support to upper level administrative offices within the Division of Academic Affairs in a professional and expedient manner. Michigan vehicle operators license, and a driving record acceptable for coverage by the university insurance carrier.
As a state-supported institution of higher education, Oakland University has a three-fold mission. It offers instructional programs of high quality that lead to degrees at the baccalaureate, master?s and doctoral levels, as well as programs in continuing education; it advances knowledge and promotes the arts through research, scholarship, and creative activity; and it renders significant public se...rvice. In all its activities, the university strives to exemplify educational leadership in a diverse and inclusive environment.