Position Description:Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 17 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.Positions in this function design and coordinate company communications, including internal and/or external communications. Responsible for maintaining policies and procedures and monitoring company media, which may include company websites. May manage public relations activities, including public information and shareholder information services. Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement.Primary Responsibilities:Leads and oversees the customization, layout, and print production of all Catamaran clients, including but not limited to pharmacy ID cards, information kits, envelopes, mail service order forms, discount cards, Medicare Part D communications in accordance with the client's specific plan design and NCPDP, postal, and CMS regulationsCoordinates production and distribution of special communication requests including but not limited to custom inserts, formularies, or miscellaneous custom materialsResponsible for establishing print production timelines and reports on progressResponsible for print ordering and inventory managementServes as mentor to entry level personnel and all other personnelOversees progress and assists in review of completed assignmentsResponsible for ongoing training / development of entry level personnel by reviewing procedural guideline and processes dailyResponsible for reviewing departmental standard operating proceduresEnsure team adheres to standard operating procedures and workflow process which include internal forms / documentation, systems, and metrics and provides guidanceReviews client files to ensure all files are current with the latest version of all materials and samplesMaintains day to day vendor relationshipsActively participates in periodic meetings with print vendors and internal management to discuss current vendor performance and also assists in developing new improvements and/or checks and balances which could improve production processesWorks closely with vendors to coordinate fulfillment of shipping requestsFollows up with vendors to track shipments, resolve other shipping issues and escalated issuesResponsible for exploring optional specifications for individual jobs as necessary to help reduce printing costs and maximize production efficienciesConsults with management, appropriate staff, and vendors regarding design/production feasibility of specific requestsEnsure documentation and adherence to organization marketing branding and standard guidelinesTracks, processes, and logs invoicesCompares invoices against production reports to confirm accuracy of charges and adherence to vendor agreementsMaintains awareness of pre - funded postage account balances, credits, and debitsInitiates postage requests as neededKnowledge of eligibility processes and works with eligibility to validate successful load of eligibility files and monitor / coordinate ID card productionResponsible for inventory management of all vendorsMaintains tracking of materials used daily such as envelopes, paper stock, pre - printed stock, and formulariesInitiates reorders as neededEnsures pricing is in line with contract fees and provides proof approvals for reprint orders
Required Qualifications:High School Diploma / GED or higher Knowledge or previous experience with Photoshop / Illustrator Knowledge of basic layout and design conceptsPreferred Qualifications:Bachelor degree or higher Experience in PBM settingExperience with Microsoft Excel, Microsoft Access, Microsoft Word, and Microsoft VisioProject management experienceKnowledge on Medicare Part D Marketing Guidelines and CompliancePrint production experienceProofreading skillsSoft Skills:Excellent communication skillsProblem solving skillsAble to Multi- taskOptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance. Join us and start doing your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Communications Analyst, project management, profreading, photoshop, illustrator, print production, UnitedHealthGroup
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.