The Information Services team is integral to the Office of the University Registrar (OUR). The team provides information support, data analysis, and reporting for OUR, offices across campus, and external organizations. Lead by the Associate University Registrar for Information Services, the Information Services team supports PeopleSoft Student Records and Academic Advising configuration, and provides problem and issue resolution for a variety of systems and data marts. The team participates in systems projects by providing business-specific knowledge and requirements, investigating technology solutions, and leading and participating in implementations. The team frequently collaborates with staff in college registrar offices, Bursar, Financial Aid, Admissions, Graduate School, Continuing Education and Summer Sessions, and Cornell Information Technology.
The Data Delivery and Systems Support Specialist must have an understanding of PeopleSoft Student Records and Academic Advising and how the application supports a student's academic record. The specialist must also understand the dependencies between Student Records and other modules within PeopleSoft, such as Student Financials, Financial Aid, and Admissions. In addition, an understanding of the relationship between PeopleSoft and other system such is critical.
The responsibilities of the Data Delivery and Systems Support Specialist include:
Provide support and guidance for users of student information systems.Users include staff in OUR and student service offices across campus (such as College Registrar Offices), Bursar, Financial Aid, Admissions, Graduate School, and Continuing Education.Provide problem and issue resolution for PeopleSoft Student Records and Academic Advising, and systems such as ImageNow and RegID, and workflow-based forms
Support existing information systems and applications
Participate in business process analysis, re-design, and implementation
Analyze data and prepare reports and files using PeopleSoft and the student data mart
Participate in implementations of new information systems
Support operations in the Office of the University Registrar
Formal training beyond a HS Diploma of 1 to 2 years, 2 years college coursework, or Associates Degree; 4-6 years experience, or equivalent combination of education and experience.
Experience in use of student information systems such as PeopleSoft Student Records and Academic Advising.
Experience in analyzing, documenting and modifying business requirements.
Experience in reporting and data analysis and in use of reporting tools such as OBIEE.
Ability to communicate requirements, problems, and issues to technical and non-technical users
The individual must demonstrate:
Willingness and ability to learn and quickly adapt to new technologies, business processes, and procedures.
Strong commitment to delivering excellent customer service to students, faculty, staff, and other constituents.Ability to deliver high quality, accurate, and timely results.
Strong reasoning, analytical and communication skills.
Ability to maintain high degree of confidentiality.
Strong leadership skills and ability to establish effective and productive working relationships.
Understanding of FERPA and other policies related to confidentiality and ability to interpret and apply policy to daily work.
Experience working in a Cornell student service office (such as Bursar, Financial Aid, Graduate School, or college registrar office.) Experience with the student data warehouse and website development tools.
When applying through our system, please remember to attach your application materials (Resume/Cover Letter/CV) in either Microsoft Word or PDF format. In the Experience section of your application, use the 'Drop Files Here' box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online please click here as an external candidate or click here if you are an internal candidate. Please note: Cornell Employees must apply through the Internal Cornell Career site.
No Visa sponsorship is available for this position.
No relocation assistance is available for this position
University Job Title:
Data Reporting Coordinator
Pay Rate Type:
Number of Openings:
If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.
Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by ‘dragging and dropping’ them into the dropbox or by using the ‘upload’ icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.
If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Workforce Policy and Labor Relations at voice (607) 254-7232, fax (607) 255-0298, or email at firstname.lastname@example.org.
Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.
Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.