Description: Seeking self motivated, responsible, and dependable part-time ushers to serve inside the house. Ushers are often required to stand for periods up to 3 hours. Hours are limited and only available when there are events. Weeknights and weekends are required. Duties include:
Provide primary level of assistance to guests.
Allow access into the theatre.
Direct guests to their proper seats and immediately report ticket inquiries.
Answer questions and provide guests with other information.
Assist guests with specific needs.
Enforce basic theatre and college policies.
In an emergency, guide and assist all guests to exit and re-enter consistent with Emerson policies and procedures.
Perform other duties as assigned. Also provide excellent customer service
Required Knowledge: Excellent customer skills required, including tact, professionalism, and patience Must be friendly and personable Must be a team player who is able to work well in a fast-paced environment. An interest in theatre and a genuine desire to work with people is a plus.
Emerson College is the nation’s premier private college dedicated exclusively to majors in communication and the arts in a liberal arts context. It is located in the theater district in the dynamic multi-cultural city of Boston in close proximity to major arts institutions, media outlets, and research centers. The College enrolls 3,783 undergraduate students and 671 graduate students from 71 count...ries and 48 states. Emerson College is committed to an active, intentional, and ongoing engagement with diversity – in its people, in the curriculum, and in the College’s intellectual, social, cultural and geographical communities. Our inclusive excellence framework recognizes that institutional excellence comes from fully engaging with diversity in all aspects of institutional activities. Members of historically under-represented groups are encouraged to apply.