The position of Jr Systems Administrator is full time exempt position of 40 hours per week providing IT systems administrative support. This position reports to the Associate Director of Technical Infrastructure.
Responsibilities and Duties
The Jr Systems Administrator will work closely with the Associate Director of Technical Infrastructure to maintain and improve the college’s back-end infrastructure. You will work with our servers (primarily Windows) and the applications/roles they provide, network, VMWare environment, backups, and more.
Take part in the day-to-day maintenance of servers, network and backups.
Act as an escalation point for the college’s helpdesk, and work with end-users when needed to resolve IT issues.
Troubleshoot problems across a wide variety of technologies in a complex environment.
Work closely with the rest of the IT team to implement new projects and meet the goals of the school.
Create documentation for systems and procedures.
Other duties as assigned.
Standards of Professionalism
Team and Interpersonal skills: Success in this position requires positive relationships with other team members including support staff and senior staff. These persons must be approached in a way that makes them feel valued as individuals and team members and takes into account the necessities of work as seen from their perspective.
Service orientation: Success in this position requires a service-oriented perspective in which, to the greatest extent possible, staff, faculty and students are treated in such a way as to feel valued and well served in their contacts with the school through you.
Confidentiality and discretion: Success in this position requires the ability not only to maintain the confidentiality of prospective/student and faculty records, but also the ability to discern when it is appropriate to divulge privileged, if not necessarily confidential, information.
Strong multi-tasking skills and ability to work on tasks and projects while also being periodically interrupted by users and colleagues requesting support. Ability to re-prioritize tasks is a must.
Bachelor’s degree in an IT-related field or equivalent experience.
2+ years relevant IT experience.
Be comfortable with Windows server, Microsoft Active Directory, and the associated tools that are used in providing support to a Microsoft Domain with multiple domain controllers ’s and multiple sites.
Understand Group Policy, NTFS and share permissions, and other access control technologies.
Familiarity with PowerShell or other programming/scripting experience.
Mac and Windows desktop and laptop administration experience.
Server, desktop, and laptop hardware maintenance, troubleshooting, and repair..
Network configuration and troubleshooting experience
Have strong organizational skills and be very detail-oriented.
Must be able to work occasional evenings and weekends as required in normal operations.
Must be able to speak clearly and understand spoken communication.
Must be flexible in terms of duties and responsibilities.
Must be a lifetime learner who is always ready to grow and take on new challenges in the ever-changing world of IT.
The Boston Architectural College (BAC) is an independent, professional college in Boston's Back Bay that provides an exceptional design education by combining academic learning with innovative experiential learning and by making its programs accessible to diverse communities. The College offers professional and accredited graduate and undergraduate degrees in architecture, interior architecture, l...andscape architecture, and design studies. The core of the BAC experience is a unique learning model where design education happens in the classroom and in the professional workplace simultaneously. Students are taught, mentored, and advised by over 400 practicing professionals, strengthening the connection between workplace experience and classroom learning. Founded in 1889 as a club for practicing architects, the BAC has remained closely tied to Boston's professional design community throughout its history. The BAC has been recognized by DesignIntelligence as providing World-Class Programs with High Distinction, by the Council for Higher Education Accreditation for Outstanding Institutional Practice in Student Learning Outcomes, and by the Carnegie Foundation for community engagement.