The Office Administrative Associate (OAA) provides administrative support and assistance to the Offices of Admissions, Diversity and Inclusion (D & I), and Financial Aid. In this capacity, the OAA supports the recruitment, enrollment management and scholarship functions of the admissions office; the student affairs and outreach and engagement functions of the diversity and inclusion office; and the scholarship award and documentation function for the financial aid office; maintains the Deans’ calendar(s), the Admissions Office Calendar and the D & I calendar; prepares correspondence to prospective students, alumni and other constituencies; prepares and administers Qualtrics surveys and assists with the data input into the ACES2 database; arrange travel for the admissions office staff and assists with processing travel and procurement card receipts and documentation; has the primary responsibility for the input of prospect data into the admissions database ACES2, and assist the Assistant Director of Enrollment Management with data entry into the OSUSIS database; primary representative of the admissions office with respect to incoming telephone calls and correspondence; develops familiarity with and describes college programs, admissions requirements and processes, Law School Admission Council (LSAC) requirements, basic career services information, and basic academic program information; responds to and/or distributes law admit emails as appropriate; monitors the admissions and financial aid web pages and makes changes as needed; assists with the process of reviewing applicant files for scholarship matching purposes; provides clerical and administrative support to the admission, financial aid, and D & I office staffs; on an as needed basis, assists with College of Law tours, event planning and support; as a part of the support provided to D & I, serves as the College’s administrative coordinator for the Law and Leadership Institute, a pipeline program supported by the College; ships and tracks recruiting materials, orders and maintains office, printer and copier supplies; other tasks as assigned by the Associate and Assistant Deans for Admission and Diversity & Inclusion. Limited travel may be required for training and professional development.
Additional Information for Applicants::
A resume/cover letter are required for full consideration.
Six months of experience (600 hours of course work or training) in customer service or communications, including researching, analyzing and interpreting information; three months of experience (300 hours of course work) in budgeting.
Associate’s Degree or an equivalent combination of education and experience; excellent verbal and written communication skills, data entry and word processing skills; experience in the use of database information systems; a strong commitment to student focused customer service and working with a diverse group of people. The successful applicant must also be able to become broadly knowledgeable regarding the college’s programs, and the admission process, and be able to communicate this information via verbal, written and social media formats. The applicant must be able to maintain confidentiality of sensitive information.
Target Salary: $14.42 - $15.38 Hourly
Job Category: Civil Service
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Cente...r, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.