This position will report to the Assistant Director Alarm & Access Systems in the Security department and the primary duties are to oversee, instruct and coordinate security system activities with a strong focus on access control. Will include the overseeing and coordination of creating ID badges and granting access. Coordinates departmental meetings, issuant of badges to new staff and students. Highly driven customer service centric position working in a front facing position. Must be able to work in a fast paced work environment with strong communication skills working with a diverse group of people. Provide a high level of customer service and provide specialized security access clearance for students, faculty, staff, and visitors. Position will be located at 57 Lock Street.
Posting Position Title: Technical Assistant 3
University Job Title: Technical Assistant 3
Work Week: Flexible or Non-Standard (for anything other than Standard)
Required Skill/ability 1: Excellent communication skills, both verbal and written, with the ability to deal with all levels of personnel within the University with professionalism and courtesy. Proven customer service skills.
Required Skill/ability 2: Excellent access control programming related skills and strong interest in learning and developing new approaches to support the data basing analysis and web delivery of ID and security services.
Required Skill/ability 3: Self-starter being able to work independently or in a team showing professionalism, good judgment, strong code of ethics with strong planning and organizational skills.
Required Skill/ability 4: Ability to learn new software programs, and assist in updating procedures and processes. Experience with relational database programs
Required Skill/ability 5: Ability to multitask and work in a fast paced environment.
Preferred Education, Experience and Skills: Previous experience in access control or security programming a plus. Experience with relational database programs, Microsoft office applications, and adobe/photo editing software.
Required Licenses Or Certifications:
Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of education and related experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.