Responsible for overall functions of front lobby desk. Receives callers / visitors at establishment, determines nature of business and directs caller / visitor to destination. Performs various other duties, and provides as - needed support to the Corporate Services Department. Primary Responsibilities:Incoming calls - Directs all incoming calls to corresponding department or employee. May serve as backup for other NAMM departments Greeting and Directing visitors - Contacts proper individuals of visitors and / or vendors Ensures that all visitors and vendors entering establishment are signed in and out on visitor's log software. Provides visitors and vendors badges, WiFi access (if needed), and office logistics upon arrival Employee Directory - Updates and maintains the Employee Directory on mynamm.com in coordination with the Help Desk Reception Information - Creates and maintains SOP / reference material for Reception area Delivered Packages - Receives, scans, and notifies recipient of all delivered packages or mail Phone Reports - Utilizes Veramark phone reports to track call volume weekly Conference Rooms - Coordinates & assists by overseeing all scheduling requests of Ontario's 12 conference rooms Supplies - Orders bottled water and other various supplies as needed or requested by executive staff and administrative assistants CBB Arena Tickets - Communicates all upcoming hockey and soccer games to management as well as special events offered. Distributes tickets and coordinates payment for special events Movie Tickets - Provides communication, ticket distribution collection of monies plus tracts ticket sales in coordination with the accounting department Yosemite Conference room - Stocks supplies and refrigerator; turns off TV and projector as needed. Occasionally assists with A/V during meetings Reports & Lists - Distributes new hire, transfer & term lists; phone coverage and cell phone list. Distributes Yearly birthday celebration calendar to assigned departments and coordinates birthday announcements and department notifications monthly Casual Day - Handles casual day sign ups and communication weekly Training - Provides training for backups and / or temporary help for phone coverage Other Duties - Offers clerical assistance to Ontario Activity Committee, Employee Committee and other Departments as needed and / or requested. Other clerical duties / projects as assigned by manager
Required Qualifications:High school graduate or GED 2 years of experience with public contact / customer service 1 year of experience in manning front reception desk and / or heavy phone call system Ability to type 40wpm Intermediate knowledge of Microsoft Outlook, Word, PowerPoint and Excel Ability to speak English clearly and conciselyPreferred Qualifications:Able to work with all levels of the organization with professionalism Understanding and working with expense reports a plus Experience with scheduling a plus We are looking for someone who is very reliable and consistent Ability to multi - task Must have great follow - through Excellent organization skills Communicates well both verbally and in writing Comfortable interacting with department's leadership teamCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) North American Medical Management, California, Inc (NAMM California) partnered with OptumHealth in 2012. NAMM California and OptumHealth share a common goal of bringing patients, physicians, hospitals and payers closer together in the mission to increase the quality, efficiency and affordability of care. NAMM California is a part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. NAMM California develops and managers provider networks, offering a full range of services to assist physicians and other providers in supporting patient care coordination and their managed care business operations. For over 18 years, NAMM California has been an innovator in health care with a track record for quality, financial stability, extraordinary services and integrated medical management programs. NAMM California is well positioned to continually invest in its infrastructure and systems for the benefit of its provider clients and to accommodate the impending changes that will come forth from healthcare reform. The NAMM California provider clients represent a network of almost 600 primary care physicians and over 3,000 specialists and work with the premier hospitals in their respective markets. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Receptionist, admin assistant, scheduling, agenda, expense reports, correspondence, Excel, PowerPoint, Outlook, Ontario, CA, California
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.