Utica College, a small comprehensive college in Upstate New York, is seeking a Reference Librarian: Coordinator of Access Services to direct and implement services, and maintains schedules for circulation, reserves, and interlibrary loan (ILL) staff; acts as liaison between the access services departments and other departments of the library. Provides reference and information services during on-call and scheduled hours; weekend and evening reference service is required.
The library’s primary role is to support the teaching and research mission of the college, its faculty and students. In this regard, librarians share responsibilities for contributing to effective teaching and learning as well as faculty research through collection development, organization of knowledge, reference, instruction, and /or systems and management.
Primary responsibilities include:
Primarily responsible for initiating planning, implementing and supervising access services functions for the library, including but not limited to circulation, reserves, and interlibrary loan processes. Develops and recommends policies and operating procedures governing ILL, reserves, and the circulation and use of library resources, workload allocation, and schedules, in collaboration with the Library Director and in coordination with the library staff. Provides creative leadership and management for ILL and reserves programs in a rapidly changing and complex environment by planning, implementing, and improving resource sharing and reserve services. Interprets and applies ILL/document delivery guidelines, procedures, and policies for students, faculty and staff as necessary; Designs, plans for and implements innovative services, workflows and technologies designed to offer enhanced and state-of-the-art response to requests and the delivery of requested materials; Hires, trains, schedules, supervises, and evaluates performance of staff (students and/or permanent) in one’s areas of responsibility. Creates and updates procedures for the performance of job duties and assigned projects; Participates in ongoing review of the existing physical and electronic collections and their use in the context of supporting the college curriculum, the special collections and faculty research. Acts as liaison to faculty and orders materials in one or more curriculum areas. Consults review resources and faculty members to determine appropriateness of acquiring, replacing or discarding particular resources. Recommends additional resources to support new courses or programs. Evaluates and weeds library materials using existing collection development criteria; Assists in teaching users research skills necessary for lifelong learning. Participates with other librarians in teaching library research and orientation classes. Creates and maintains online tutorials and research guides (including LibGuides) to support outreach and instructional initiatives. Continually increases teaching effectiveness by formal or informal education in instruction techniques. Establishes strong relationships with teaching faculty to coordinate library instruction with curriculum; Provides general and specialized reference, instruction, and research assistance. Promotes awareness of research resources to the campus community, including ground and online / distance students, as is appropriate regarding new or changed resources; Performs workflow analysis and collects statistics needed to evaluate the efficiency and/or delivery of services to users. Designs and administers quantitative and qualitative assessments and makes recommendations for improvements or for allocating personnel resources; Prepares an annual report for one’s areas of responsibility due May of each year, which includes quantitative and qualitative assessments; Applies expertise to benefit the institution, department, profession, and community, including service on departmental and college committees or projects outside the librarian’s normal role, and through activities within professional and scholarly organizations. Maintains professional collegial contact with counterparts in other institutions; actively participates in the life of the college; Demonstrates and maintains a record of continued growth in professional and creative achievement in keeping with the standards of academic librarianship and current developments in the field. Is involved in and demonstrates leadership in college activities and professional library organizations. Independently and actively seeks out and develops needed library projects, seeing projects through to completion; Takes an active role in the development of the department’s strategic and operational plans as required by department leadership. Works closely with department supervisor to develop and implement operational goals that support departmental success; Responsible for working with supervisor and other team members to achieve successful results on all established individual and departmental goals and key performance indicators; Supervises circulation, reserves and ILL staff and assists reference colleagues with supervision and training of library student assistant; Performs other related duties as assigned and/or as required by circumstance.
MLS from an ALA-accredited program; Experience providing reference and instruction services in an academic library; demonstrated supervisory and/or management experience; knowledge/background in one or more curriculum areas; familiarity with materials in these areas and electronic resources; Second master’s degree desirable.
Founded in 1946, Utica College is a private comprehensive institution distinguished for its integration of liberal and professional study. Our dedicated faculty and staff have built a tradition of excellence in teaching and learning with particular emphasis on providing individual attention to students. The College enrolls approximately 3,700 students – approximately 2,700 undergraduates and 1,000... graduate students.
A city of approximately 60,000, Utica is located at the foothills of the Adirondack Mountains in the Mohawk Valley region of upstate New York. The area offers easy access to a broad variety of cultural attractions, including the historic Stanley Performing Arts Center and renowned Munson Williams Proctor Arts Institute, as well as four-season recreation.