The Development Coordinator for the Office of Annual Giving will serve a key role on the Annual Giving Officer (AGO) team, which promotes and facilitates philanthropy from undergraduate alumni of the Krieger School of Arts and Sciences and the Whiting School of Engineering. The position will be responsible for providing extensive administrative support to the AGO team, currently consisting of one manager, seven fundraisers, and two coordinators. The Development Coordinator will be an energetic, team-oriented individual who can operate independently in a fast-paced, highly professional environment as an integral member of a 22-member Annual Giving office and a much larger Development & Alumni Relations staff. This position will exercise independent judgment in administrative matters and assume responsibility for his or her decisions and their consequences and results.
Primary Duties and Responsibilities
*Act as a point of entry for all incoming inquiries - from internal and external constituents. Screen requests and take appropriate action, which may include responding to general questions, directing calls to relevant staff within the university or to external contacts, and providing information on JHU and the Office of Annual Giving. Ensure that timely and appropriate responses are provided.
*Consistently meet with gift officers individually to review their portfolio activity and to track their fiscal year work plan actual-to-goals.
*Consistently produce reports for the gift officer team. Use information gathered from the ALADIN database and other resources to develop and format written text, graphs, tables, and diagrams for presentations and reports.
*Develop and maintain an effective and efficient working knowledge of the ALADIN database. Enter data into the system on a daily basis to ensure that the records of the Office of Annual Giving gift officers are always complete and updated. Enter and update solicitation proposals, and link credited gifts and pledges to gift officer activities both proactively and reactively.
*Maintain the Annual Giving Gift Officer filing system and research materials to ensure the expeditious retrieval of information.
*Manage information flow regarding reunion committee volunteers.
*Manage student interns / office workers as needed.
*Process pledges, gifts, and pledge payments through the Homewood business offices as needed. Initiate transaction process to Development Business Services so that acknowledgements and tax receipts are issued in timely fashion. Play an active role in the ongoing pledge reminder process. Independently develop and coordinate administrative projects related to the three key drivers of the JHU Annual Giving Gift Officer team: visit volume, gift participation, and fundraising commitments.
*Provide general office support and other duties as requested.
*Report to and represent the annual giving manager in working with the team of Annual Giving Gift Officers and other Development & Alumni Relations colleagues.
*Serve as a valuable communications resource for gift officers while they are traveling. Prepare requested trip folders for gift officers before (and in some situations during) their travel.
*Support gift officers by promptly submitting receipts and reimbursement requests upon completion of business trips.
*High School Diploma/GED required. Bachelor's degree preferred.
*Three years related experience required. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula. JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.
*Highly proficient with software packages, including word processing, spreadsheets, and databases such as Excel and Word. Access proficiency preferred. ALADIN proficiency preferred.
*Strong organizational skills and the ability to handle consistently shifting priorities and multiple tasks.
*The ability to produce a work product with a high degree of accuracy in a limited time period; and the ability to meet deadlines and handle multiple tasks simultaneously.
*Excellent communications skills, both written and oral.
*Strong interpersonal relations skills. *Must be a team player and quick learner. Willingness to work limited nights and weekends as required to support reunion and senior class gift activities.
*Must be conscientious self-directed, dependable, and have the ability to recognize emerging needs and the willingness to assume responsibility for addressing them.
*Must maintain a high degree of professionalism and confidentiality.
In order for Development and Alumni Relations to achieve excellence and an inclusive work environment, while advancing Johns Hopkins' fundraising and alumni relations, we must value, respect, welcome, and recognize each individual's uniqueness.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.