Salary and benefits are competitive. Salary is commensurate with qualifications and experience.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The William E. Boeing Department of Aeronautics & Astronautics (A&A) offers the only aerospace degree program in the Pacific Northwest, a region whose aerospace industry has been a major contributor to the technological development, economic vitality and the security of the United States. Our faculty, students and alumni are at the nexus of new space, and are creating the future of automated aerospace manufacturing, novel aerospace materials, and autonomous aerospace systems.
AA has an outstanding opportunity for a Counseling Services Coordinator.
Academic Advising & Student Services (50%)
This position is responsible for primary frontline student services and academic advising for graduate students. Duties include:
Contribute to and promote a positive, welcoming, and highly supportive environment for all current and prospective students. Provide timely, accurate, and constructive advising services to all students. Maintain strictest standards of confidentiality and discretion.
Develop and implement new student orientations. Develop and continually improve orientation and advising tools. Interpret University, College, and Graduate School policies. Provide appropriate referrals and serve as a liaison for students, faculty, and staff to other college and university units.
Monitor current students for satisfactory progress, conduct, and academic performance. Notify Academic Services Director, ACA, and Graduate Program Coordinator of any unsatisfactory performance and recommend action. Notify student of any action taken and provide appropriate advising for how best to resolve or address unsatisfactory performance.
Advise students on course selection and registration systems. Receive and process student petitions for departmental degree requirements. Advise students regarding process and procedures for petitions related to non-departmental requirements. Receive and process graduation requests and conduct department-level degree audit.
Advise students on opportunities, procedures and best practices for securing financial awards (fellowships, scholarships, grants, etc.). Assist students in identifying opportunities for working toward career goals. Serve as a liaison between student (and department) and other campus units on policies and procedures related to internships, co-ops, study-abroad programs and scholarships.
Serve on annual graduation planning committee. Advise and support students involved in developing and hosting social and professional networking opportunities.
Support, as needed, undergraduate student services and advising.
Admissions, Recruitment/Funding, and Public Outreach (25%)
This position is responsible for a wide variety of recruitment (both pre- and post-admission), outreach, and admissions tasks. Duties include:
Represent department, college, and university in a professional and constructive manner at all times. Receive and respond to prospective student inquiries related to admission and recruitment. Develop and implement pre-admissions outreach materials, presentations, visit days, and information sessions.
Serve as admissions coordinator for all graduate programs (including exchange students). Serve as post-admission recruitment contact for admitted graduate students.
Design, implement, and manage the award nomination and review process in conjunction with supervisor, department leadership, and the College of Engineering. Work with the department Leadership and faculty to identify and nominate students for outside awards.
Represent department in K-20 public outreach, including diversity-focused outreach efforts. Continually develop and improve content for outreach materials. Recruit and advise students and other volunteers providing off-site outreach. Recruit and advise students and other volunteers providing on-site tours and outreach.
Program Management & Planning (25%)
This position is responsible for day-to-day administration and data management for the graduate program. Duties include:
Keep informed of University, College, and Graduate School policies and regulations especially those regarding admission and graduation. Research and make recommendations regarding departmental academic policies, curriculum updates, degree audit coding, etc. Contribute as needed to departmental Time Schedule. Regularly attend college and other university adviser meetings/events to represent department on matters related to academic services.
Participate in ongoing data collection and analysis to continually improve educational effectiveness. Design, implement, and manage detailed databases to track current students and basic, post-graduation information (preferred contact, job placement). Utilize data management and analysis tools (e.g., UW BI Portal, UW MyGrad, Excel, etc.) to prepare on-demand data analysis and data summaries.
Support, as needed, management and planning for undergraduate programs.
Other Duties as Assigned
This position requires additional duties (which will include evening, weekend, and off-site activities) in support of the academic programs and departmental business. This includes planning and staffing events associated with the department's students and academic programs.
Bachelor's degree in academic counseling, student services, STEM education or related field;
Minimum of 3 years' experience working directly with university students in an academic advising/counseling capacity;
Strong attention to detail;
Exceptional written, verbal, interpersonal, and presentation skills;
Ability to understand, apply and communicate complex department and university policies;
Proven ability to work under pressure, managing multiple deadlines simultaneously;
Ability to work independently with minimal supervision as well as in a team setting;
Experience building partnerships with external groups and/or organizations;
Experience working with individuals of varying ages and from diverse backgrounds;
Experience with conducting outreach efforts and working with volunteers;
Advanced proficiency with Microsoft Word and Excel;
Experience in database management and data analysis;
Proficiency with cloudbased tools (Google docs, Microsoft OneDrive, etc.), and electronic calendaring systems.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Master's degree in higher education, student services, STEM education, or related field;
Experience counseling graduate students;
Experience working with students, faculty, and staff at the department or program level;
Experience working with students and faculty in a STEM field;
Experience with UW student systems such as SDB, MyGrad Program, MyPlan, EARS, Degree Audit;
Experience with issues specific to international student services;
Experience with publication software and developing website content.
CONDITIONS OF EMPLOYMENT:
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.