Job Requisition Number: 23707. The Department of Mathematics is rated one of the top academic and research programs in the country. It is one of the largest teaching units in the College of Letters and Science. This is a collegial department that stresses a supportive working environment and prides itself in building community between faculty, staff, students and the general public. Reporting directly to the Department Manager, the Information Systems Analyst is responsible for the overall coordination of Math's computing services.
The position involves strategic planning, analysis, development, and implementation of computer systems, and a full range of related services to a diverse community of more than 500 computer users. General functions include office Mac, Windows, and Unix computing, common data storage and backup, print, scan, and copy services, a thin client computer lab, a high performance computing environment, multiple websites with a total of 10,000 visits per day, remote access to the departmental Unix servers, and a host of open source and commercial scientific software applications. Often serves as consultant to management. It is important for this individual to be both realistic, and visionary, with knowledge of current technologies and future trends to maintain and sustain a long-term business model for the departmental computing infrastructure.
Unix servers: ?Install, configure and manage more than 20 (physical and virtual) UNIX servers. Monitor availability and performance of core system services. Install and support scientific applications. Network storage: ?Evaluate and build a state-of-the-art network storage system. Manage on- and off-site data backup. Establish and execute data security and disaster recovery plans. Web services: ?Maintain and extend the functionality of web content management systems: Drupal, WordPress, MediaWiki, and others. Consult and collaborate with faculty and students on hosting open source computer applications for academic and research services. Desktop support: ?Integrate desktop PC and Mac computers into department and UCB wide computer systems. Provide access to scientific applications: MATLAB, Mathematica, Maple, and others. Enhance existing or develop new thin client services. Prepare user guides and other relevant documentation for department community. Coordinate user training. Software development: ?Automate existing manual system workflows. Consolidate fragmented or duplicate data sources and procedures into a common information system. Develop custom applications with focus on cloud and mobile computing. Team lead: ?May provide technical guidance to other IT professionals and staff assistants. Use lean/agile techniques to ensure that projects are delivered on time and on budget.Knowledge/Skills: ?Thorough knowledge of applications programming methodology, tools and protocols. ?Ability to define high-level designs and requirements, and advise on development and prototyping. ?Ability to prepare and deliver standards, guidelines and policies for software solutions. ?Experience in selecting and implementing platforms, frameworks, and tools to support agile application development. ?Possesses full knowledge of professional IT concepts. ?Thorough knowledge of IT services in an enterprise and/or academic environment. ?Experience in planning, building, and supporting enterprise systems services. ?Thorough understanding of data center design and operations. ?Strong technical leadership skills and the ability to lead by example and mentor other team members. ?High customer service standards and the ability to work independently in a demanding environment. ?In-depth knowledge of data integrity and security management, software updates, malware and intrusion detection and prevention, security incident procedures. ?End-user support and training in a highly diverse organization. ?Must be able to communicate in a clear and concise manner with both technical and non-technical personnel at various levels in the organization. ?Possesses strong documentation and presentation skills.
Education/Training: ?Bachelor's degree in related area and/or equivalent experience/training.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.