Overall responsibility for a residence hall of approximately 200 to 1,000 students. Responsibilities include hiring, training, supervising and evaluating all undergraduate staff, graduate assistants and a fulltime Administrative Assistant. Coordinate the administrative functions of a residence hall community, which include: facility management, maintenance, record keeping, student employment and student conduct. Provide leadership in promoting an atmosphere within the residential community that supports academic achievement and fosters responsible decision-making. Coordinate community and student development through social and educational programming, community council advising and the development of special lifestyle communities. Provide advice and counsel for individual students, student leaders and student groups. Participate in an on-call duty system. Serve on departmental and university-wide committees. Potentially instruct a credit-bearing course for students.
A.Staff Supervision and Development
Supervision – Motivate and direct building staff of 5-30 Resident Assistants, mailroom personnel, and possibly a Graduate Assistant; provide formal evaluations of building staff members; conduct individual meetings to develop and review goals/outcomes achieved, and to provide and solicit feedback; conduct weekly staff meeting to discuss issues and recognize contribution.
Instruction and Training – Assist in the development and instruction of resident assistant training and in-services conducted for all staff prior to the beginning of each semester and throughout the year.
Programming and Advising – Assist in the implementation of VCU's residential programming model; ensure that student staff understand programmatic learning outcomes and successfully reach them via hall programming. Directly advise the Community Council executive board to ensure that hall wide programming initiatives are successfully implemented.
B.Student Development and Involvement
Community Development – Foster a sense of positive community in the residence hall/complex; use creative and innovative methods to personally connect to residents; eat meals in the student dining facilities to increase visibility and opportunities to connect with students.
Visibility – Be available to residents and staff; serve as a positive role model; maintain office hours; attend floor, building, and/or functions.
Advising – Identify, encourage, and provide leadership opportunities to students; serve as advisor, mentor, and resource to community councils, student staff, and individual residents. Provide individual advising meetings for students with academic, social, interpersonal, and adjustment concerns.
Education – Ensure that programs are designed to connect resident students to their floor, building and university communities; ensure that learning outcomes for Residential Programming Model are reached in concert with the Assistant Director; work with the resident assistants and community councils to develop programs and activities that meet the diverse development needs of students; advise community council members as they work to accomplish their goals and vision.
Conduct – Enforce and support all university and departmental policies and regulation; in cooperation with the Department of Residential Life and Housing and the Office of Student Conduct and Academic Integrity, assist in the administration of the university's judicial process for students living in residence halls.
Crisis/On Call Duty – Work closely with university staff in crisis situations; develop a schedule with building staff to ensure coverage; serve in rotating on-call coverage for campus with other professional live-in staff.
Conflict Resolution – Provide appropriate mediation, counseling and referral for individual students and staff as needed.
Administration – Maintain proper building records, file weekly reports, file annual reports and meet all area and departmental deadlines.
Academic Support – Actively implement academic initiatives designed to further facilitate student success including working with students as a result of any mid-term grade alerts; coordinating tutoring or review sessions; partnering with Living Learning Communities; bringing campus resources into the residence hall and working with faculty and academic advising to ensure student success in residence
Liaison – Work to build relationships with the building housekeeping supervisor, the area housekeeping staff, maintenance personnel, security staff, the Central Housing Office and the VCU Police department to assure the physical environment is maintained at an acceptable level.
Budget – Administer the office supply, programming, community council, and staff development budgets.
Facilities – Ensure that facilities issues are reported accurately and promptly to the appropriate sources; follow-up to ensure facilities issues have been resolved to the satisfaction of the student; Co-manage keys with RLH facilities supervisors.
Assignments – Maintain accurate room occupancy data for the hall. Process student requests for room and/or hall changes. Participation in administration of the room/hall selection process.
Public Relations – Investigate and respond to concerns of student, parents, university staff members, and others in a manner that provides accurate information, fosters student development and maintains good public relations.
Assist in implementing a variety of assessment activities and retention initiatives to improve the department.
Serve on a variety of department-wide work teams and initiatives.
Work with conferences, Orientation, Admissions or other assigned areas to successfully implement tours, information sessions, and department initiatives both during the academic year and the summer.
Master's degree required in Student Personnel, Higher Education, Counseling or a related field plus Residential Life experience.
Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a faculty member at VCU.
Demonstrated experience in supervision of staff and management of a community living facility. Successful administrative experience.
To be considered for this position please visit our web site and apply on line at the following link: www.vcujobs.comVirginia Commonwealth University is an equal opportunity/affirmative action institution providing access to education and employment without regard to age, race, color, national origin, gender, religion, sexual orientation, veteran's status, political affiliation or disability.
One of the nation's top research universities, VCU enrolls more than 31,000 students on two Richmond campuses the Monroe Park Campus and MCV Campus. Situated in the heart of Richmond, the capital of Virginia since 1779, Virginia Commonwealth University serves an integral role in the economic health of the city educating the current and future workforce, reaching out to the community, advancing research and enhancing patient care.