Position Summary: We have an exciting opportunity to join our team as a Heart Transplant Coordinator
In this role, the successful candidate The Associate Director of the Transplant Program (ADTP) leads clinical operations, compliance and quality improvement of the transplant coordination office. The ADTP reports directly to the Executive Director of the NYU Langone Transplant Institute and has a reporting relationship to the Director of Advanced Practice Nurses to ensure linkage to NYU Langone Nursing and to facilitate appropriate oversight of advanced practitioners. The ADTP provides direct management and supervision of the transplant nurse coordinator and administrative support personnel; develops and implements policies and procedures to optimize workflow and ensure patient satisfaction; partners with the transplant medical and surgical directors to lead program initiatives and quality assessment and performance improvement activities; coordinates with multidisciplinary ancillary staff to ensure inclusion in the transplant process; maintains familiarity with local and federal regulations for transplantation; and assists with program marketing and outreach pursuits. During the start-up period of the transplant program, the ADTP will also sustain a workload of pre and/or post-transplant patients, for which clinical coordination duties are performed. The ADTP will also participate as part of a team that provides 24 hour on call coverage including patient calls, organ offers and transplant surgery scheduling.
Participates in educational and outreach programs for transplant patients and their families, and other health professionals to increase knowledge about transplantation.
Serves as a clinical expert and resource for the education of peers, staff members and other health professionals.
Promotes own professional growth and development in clinical and managerial role.
Communicates with the multidisciplinary team to optimize patient care. Interfaces with transplant surgeons, physicians, social workers, immunologists and others to plan and execute specialized transplant protocols.
Distributes reports demonstrating progress and information about the transplant program.
Participates in hospital-wide committees which impact the transplant programs and the care of transplant patients.
Teaches ancillary services including inpatient care areas, tissue typing laboratory and others about the nuances of transplantation through in-services and other educational forums.
Collaborates with the Transplant Institute Data Manager to configure the EPIC Phoenix application for the transplant program; to ensure compliance with UNOS patient registry reporting; and to ensure that critical clinical data is accurately collected.
Serves as co-Director (with a physician director) of the Transplant Quality Assessment and Performance Improvement (QAPI) Committee. Engages the multidisciplinary team in QAPI activities; leads QAPI Committee meetings; participates in QAPI planning; reviews data and helps to identify projects; assists with goal-setting and benchmarking.
Participates with community outreach and marketing initiatives of the transplant program including attending meetings at off-site locations, presenting information at local conferences, and providing input to patient and provider educational and marketing materials (pamphlets, website content, etc.)
Meets regularly with and collaborates closely with the inpatient transplant nurse manager(s) to optimally facilitate care transitions of transplant patients.
Oversees all areas of nursing and support practice of the outpatient transplant program, so that regulatory requirements including UNOS, CMS, and NYSDOH are met. Partners with the Transplant Institute Quality and Regulatory Manager to monitor staff adherence to regulations and to ensure that changes in regulations are communicated to the team. Makes revisions to existing policies, or creates new policies as needed when regulatory changes occur. Assists during on-site regulatory surveys.
Responsible for the recruitment, retention and human resources management of transplant coordinators, transplant coordinator assistants, and other staff as needed. Facilitates their orientation and development in the position. Conducts performance appraisals. Provides leadership and develops effective team building. Collaborates closely with the Director of Advanced Practice Nurses to ensure that performance reviews, credentialing requirements, and other specialized considerations of the transplant nurse practitioners are coordinated.
Works with Transplant Program Directors and Transplant Institute leadership to identify programmatic goals and to develop mechanisms for implementing goals with staff including written policies and procedures, documented protocols and pathways, and clear workflows. Ensures that all clinical staff members are trained and competent to perform such duties. Ensures that policies are reviewed periodically and posted on the central NYU intranet site.
Responsible for clinical operations of the transplant program coordination team, staffed by transplant coordinators and transplant coordinator assistants. Includes management of the outpatient clinic, as well as daily operations of the office including managing personnel schedules and arranging the 24 hour transplant coordinator on-call coverage
Minimum Qualifications: To qualify you must have a Licensure: Current registration as a Professional Nurse in New York State Education: Bachelor Degree in Nursing Experience: At least seven years of transplant experience, and at least five years of management experience supervising personnel. Competencies: Effective leadership skills; self-directed; able to work independently; excellent interpersonal, communication and organizational skills; creative problem solving and critical thinking ability, understanding of complex clinical care protocols; ability to manage nursing and non-nursing personnel; familiarity with state and federal regulations related to organ transplantation..
Required Licenses: Registered Nurse License-NYS
Preferred Qualifications: Previous experience in organ donation and/or transplantation, cardiac surgery, heart failure, pulmonary disease or end stage organ disease. CCTC Certification, membership in ITNS and/or NATCO desirable.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military or veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
NYU Langone Medical Center, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of... only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.