Position Description:Healthcare isn't just changing. It's growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities. Who are we? Optum360. We're a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. If you're looking for a better place to use your passion, your ideas and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.The Access Service Representative registers patients and provides information regarding Hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's registration.Primary Responsibilities: Conducts interviews to obtain demographics, insurance information etc. and enters data into Patient Registration System Contacts insurance carrier(s) to obtain all information necessary for the successful billing of 3rd party payers (coordination of benefits, benefit coverage / limits, co-pay / deductible amounts, authorization, pre-certification and referral requirements etc.). Re-verifies insurance of recurring patients Performs financial assessments and determines patient's responsibility Advises patient of all financial obligationsCommunicates balance amounts, deposits and point of service payments Obtains appropriate signatures on medical, legal and financial formsPrepares charts, registration. forms, patient addressograph plates etc. Forwards required items to nursing unit / clinic / ancillary department Answers telephone, maintains files, sorts mail and keeps inventory of supplies. Informs manager of all activities, needs and problemsAssists with data collection Deals with physicians and other Customers Performs related duties as required
Required Qualifications:High School Diploma / GED (or higher)1+ years of experience performing registration in a healthcare settingExperience with Microsoft Word (create correspondence and work within templates) and Microsoft Outlook (generate and send emails)Ability to work on a per diem basis, with availability to work various shifts Monday through Sunday with the flexibility to adjust daily schedule for day, evening or night shifts (Some Holidays required)Preferred Qualifications:Experience performing customer service in a medical settingBilingual and fluent in English and SpanishCareerswith OptumInsight. Information and technologyhave amazing power to transform the Healthcare industry and improve people'slives. This is where it's happening. This is where you'll help solve theproblems that have never been solved. We're freeing information so it can beused safely and securely wherever it's needed. We're creating the very bestideas that can most easily be put into action to help our clients improve thequality of care and lower costs for millions. This is where the best and thebrightest work together to make positive change a reality. This is the place todo your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: UHG, Glen Cove, customer service, registration, per diem
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.