This position reports to the Associate Director, Technology and Operations Management, in MBA Registrar Services and provides support for new and ongoing technology projects.
Support for broad departmental technology innovation projects, including improvements to the student and course record databases (for example, joint program) and course selection process.
Additional support for integration with new Harvard University Student Information System (Oracle Campus Solutions), including identification of appropriate file structures to facilitate smooth data migration.
Oversight for transition to new course evaluation system (Explorance/Blue).
Oversight of project to transition alumni data and reporting to National Student Clearinghouse.
Support for departmental efforts related to "big data" storage, access and reporting (including OBIEE).
Support for data feeds to central Harvard University offices and support for related technical innovations.
Support for broad university initiatives, such as cross-registration.
Support for departmental CRM integration strategy.
Support for departmental internet strategy, including Web page maintenance.
Complex and time-sensitive data analysis related to departmental data.
Oversight of departmental records for current and past students and course information.
Adherence to federal FERPA and SEVIS guidelines.
Operational support for departmental seasonal tasks, as needed, including front-line student advising and customer service
Harvard Business School will not offer visa sponsorship for this opportunity.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree required and 5+ years experience in a technology and/or student services oriented environment is also required.
Advanced related degree preferred.
MS Word & Advanced Excel, database management and web development/maintenance skills required; Filemaker Pro, SQL. Ideal candidate is a skilled communicator and a supportive team player, detail-oriented, highly organized, dependable, an enthusiastic champion of new technologies, uses discretion in handling confidential material and has demonstrated a strong customer-oriented attitude. Familiarity with PeopleSoft, Canvas recommended.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. T...he University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.