Salary and benefits are competitive. Salary is commensurate with qualifications and experience.
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position please visit our website Benefits page.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
University Advancement is committed to creating an environment of inclusiveness where every person feels welcomed and valued. We believe that attracting and retaining diverse staff is crucial to serving the communities where our employees and students work and live.
University Advancement has an outstanding opportunity for an Assistant Director of International Alumni Relations.
The Assistant Director of International Alumni Relations is responsible for developing, implementing and leading a comprehensive, internationally focused alumni relations program aligned with the overarching goals of Regional Advancement to help our alumni develop and maintain a lifelong relationship with the University. Reporting to the Senior Director of International Advancement and working in close collaboration with the Director of Regional Alumni Relations and Communications, the Assistant Director of International Alumni Relations works to develop and promote events, communications, activities and programs designed to provide targeted and broad-based engagement opportunities for UW's primary markets including China (Beijing, Shanghai, Hong Kong), Korea, Japan, Taiwan, Indonesia, Thailand and Singapore, while exploring emerging markets globally. This position works collaboratively with institutional and community partners, including Alumni and Constituent Relations, University Marketing and Communications, Office of Global Affairs, Registered Student Organizations, and the Office of the President to coordinate, and administer events of shared interest and responsibility.
Duties and Responsibilities
Regional Chapter Programs Manage the International Alumni Relations program by utilizing industry best practices, strategy and planning and by developing internal and external partnerships. Partner with chapter leaders to develop an annual calendar of events, ensuring an appropriate level of programming for each chapter and alignment with UW Alumni Association & UW goals and priorities. Maintain regular contact with chapter leaders and facilitate connections among regional chapters to encourage sharing of best practices and deeper volunteer engagement. Develop stewardship opportunities for chapter leaders and lead volunteers. Maintain regular communication with each chapter by setting up conference calls/webinars and creating the agenda, inviting guest speakers, providing technical support to call participants and documenting activities and discussions. Track and monitor each chapter's data including, but not limited to: participation, contact information, current leadership, minutes, budgets, event calendars, etc. Occasional international travel (approx. two trips per FY) and on-site volunteer relationship management is required of this position.
Event Management In collaboration with the Regional Alumni Relations and Communications team, develop, design, and execute signature broad-based events such as international student summer send-offs, alumni gatherings, presidential visits, faculty lectures, global alumni conferences, and other creative programming and events that will meet Regional Advancement's strategic goals targeted to increase engagement and participation of UW stakeholders. Manage all event logistics, including planning, coordination with chapters, registered student organizations, unit partners, vendors, etc., venue research, vendor relationships and negotiations, marketing and communications efforts, and staffing/volunteer requirements for each event. These activities are often conducted in close collaboration with the local chapters. Set benchmarks and monitor progress on event development, marketing production, event logistics and evaluation. Evaluate events and other programs in portfolio for outcomes, satisfaction levels and improvement opportunities and make recommendations regarding future programming. Provide opportunities for feedback and responses from all stakeholders involved in the program, including event attendees, staff and volunteers. Promote events through various channels, including social media, print and broadcast media, website, and geographic volunteers, UW constituent units/partners.
Volunteer Stewardship & Management Recruit, grow and maintain relationships with volunteers, particularly chapter leaders. Develop, manage and provide orientation for incoming volunteers, in coordination with the Regional Alumni Relations & Communications team, and help connect with the best engagement opportunities to deepen their connection to the UW. Manage stewardship program for International Alumni Relations volunteers including working with chapter leaders, event volunteers, mentors, etc., on how best to grow engagement and activity in their regions. Explore ways to keep volunteers engaged after they have served their terms. Develop a system to track volunteer interactions and participation, including filing contact reports in Advance and other creative means. Track and manage individuals who have expressed interest in general UW volunteer opportunities. Work cooperatively and in partnership with Advancement staff in qualifying and cultivating donors from existing volunteers and chapter leaders, as well as informing solicitation strategies for assigned prospects, and connecting them back to colleagues and programs Promote and encourage Advancement's best practices of policies and procedures in chapter organization, management and events.
Discovery, Cultivation and Engagement Collaborate with Regional and Advancement colleagues to build strategic discovery activities/events and how best to identify and engage prospective donors. Identify prospective donors by researching and analyzing alumni participation information based on geography, recent contacts, prospect information and capacity. Provide recommendations to the Senior Director of International Advancement and Director of Regional Alumni Relations and Communications about future strategic programs/events and suggest alumni chapters that should receive visits/cultivation/stewardship.
Communications & Marketing Work closely with the Assistant Director for Regional Communications to: Coordinate marketing for events (both staff and volunteer led) for which this position is responsible. Carefully proof all event communications to ensure accuracy and accountability. Manage all international social media channels (LinkedIn, Weibo, WeChat, Facebook, etc.) and websites. Monitor activity on the page and post interesting stories and comments as appropriate. Train and advise volunteers on effectively managing the pages to ensure consistent content & activity. Develop content (donor stories, alumni profiles, etc.) for our quarterly Global Huskies newsletter. Serve as editor for the bi-monthly Chapter Leader newsletter
Other Manage and update records relating to international Alumni Relations programs (current members, leadership, contact, status, etc.). Maintain the Advance database with volunteer and participation codes for all events, including those led by volunteers. Work with the Director of Regional Alumni Relations and Communications to identify data collection opportunities, and work together to develop a series of internal and external documents that summarizes and evaluates activities and results. Prepare annual reports about all international alumni events/activities. Participate in relevant meetings with both the Regional Alumni team and advancement colleagues Other duties as assigned.
Core Effective communications: Expresses oneself clearly and empathetically in interactions with others in all forms of communication, i.e., verbal and written, one-on-one and group, etc. Interpersonal Awareness: Builds and maintains positive relationships and actively contributes as a member of working teams to achieve results. Professional Credibility: Takes responsibility for meeting goals, objectives, obligations, and solving problems while representing the mission, vision and values of the organization. Critical Thinking: Obtains, analyzes and evaluates information effectively in the face of ambiguity. Makes appropriate decisions based on relevant information and experience. Ethics and Trust: Models and upholds the values of candor, openness, inclusiveness and honesty despite internal and external pressures. Acts consistently with Washington State ethical guidelines and organizational core values and beliefs. Valuing Diversity & Inclusiveness: Respects, values and contributes to the UW's commitment to inclusiveness and diversity.
Requirements Bachelor's degree and two years' of experience in advancement, non-profit, volunteer management, student affairs or event management or related field. Equivalent combination of education and experience from which comparable knowledge and skills have been acquired may substitute for degree. Demonstrated strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint for correspondence, special reports, spreadsheets, databases, forms, etc.
Ability to work independently, problem solve, take initiative, set priorities and handle multiple projects efficiently and effectively. Takes responsibility and initiative to set and meet the goals, objectives and obligations while representing the mission, visions and values of the organization.
Extensive experience working in an international environment and with international audiences. Proficiency in any of the following languages are desired Chinese (mandarin), Korean, Japanese. Strong background in project management, including identifying and setting priorities, identifying stakeholders, developing action plans, segmenting projects into their component parts, and managing the process from inception to completion.
Desired Qualifications Cultural and language proficiency, especially pertaining to UW's primary international markets. Previous experience working in higher education or similar field. Experience working with senior administrators, corporate executives and professionals.
Knowledge of alumni relations/development/advancement principles.
Knowledge of UW Advancement policies and procedures, including use of the development database software ADVANCE.
Conditions of Employment Availability to travel internationally with limited notice. Cubicle/Open work space environment which may result in additional or higher levels of noise and visual distractions. Ability to lift/move 20 pounds regularly and up to 40 pounds occasionally for event setup and tear down. During Events (from setup to tear down) or on Event days:
Ability to stand 4 or more hours continuously.
Ability to walk 4 or more hours continuously.
Ability Standing: duration of 4+ hours for events
Ability to work greater than a 10 hour day
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.