Our client, a leader in the industry, is hiring a Business Intelligence Developer. This position will provide technical expertise and direction in developing and supporting an enterprise BI platform, interfacing with the various business units across the organization on the reporting requirements. This is a full-time position. The ideal candidate will have three or more years of experience in the design, administration, programming, and support using a BI platform.
Responsible for participating in all phases of the development life cycle.
Responsible for report development, defining standards, production support and maintenance of the BI environment, and works with the team on system performance optimization and interoperability issues.
Ensure that reporting solutions meet business objectives and establishes and maintains a high level of user trust and confidence in the BI group’s knowledge of and concern for the users’ business needs.
Provide first-level application support. Resolve problems and answer questions related to the reporting environment and layered products; contact vendor support when necessary; facilitate customer problem resolution with optimum speed and efficiency.
Closely monitor performance of reporting environment; identify problems and implement solutions; ensure the reports are running at optimum speed and efficiency.
Install and upgrade the organization’s business intelligence platform. Keep the business intelligence platform at current release and maintenance levels; install supporting products; provide a current, stable reporting environment.
Develop and maintain reporting modules utilizing the business intelligence platform’s developer and reporting tool kits.
ServiceNow, Performance Analytics, Developing Reports, and managing access and visibility experience necessary
Three (3) to five (5) years experience in the design, administration, programming, and support of an enterprise reporting environment using a business intelligence platform
Thorough understanding of the ServiceNow product architecture including but not limited to the reporting module and Performance Analytics
Familiarity with Integrating ServiceNow is highly preferred
Oracle SQL coding skills
Bachelor’s degree in Computer Science, Information Systems, or related discipline preferred; equivalent experience is acceptable
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