The Operations Specialist handles all front line responsibilities and manages reception; provides support for the Society’s development operation, frequently fielding donor calls and questions, merging and preparing donor acknowledgment letters for signature; provides support for all staff in appointment management, calendaring, and general administrative duties; accurately and efficiently enters financial transactions using Quickbooks, determines payment schedules, deposits checks electronically, handles online payments; adeptly and accurately manipulates membership management software platform to manage member and chapter records; oversees the Mortar Board store including ordering, stocking, conducting inventory, price-setting, fulfilling, developing social and print media promotions, cross-marketing, packing and shipping; supplies chapters with new member materials; assists chapters in their preparation for initiations; and manages shipping and mailing for cost savings and efficiency.
Six months of experience (600 hours course work or training) in customer service or communications, including researching, analyzing & interpreting information; three months of experience (300 hours course work) in budgeting.
Bachelor’s degree preferred; fluency in the use of the Microsoft Office Suite, including Access; skill with and understanding of Quickbooks; comfortable familiarity with web-based association management software; skillfulness in extracting data, compiling reports, and understanding how to treat member data; familiarity with equipment and machines, like VOIP phones, printers, and some A-V equipment; exceptional written and oral communication abilities in English; qualified to be bonded; experience in serving as an executive assistant or office manager.
Target Salary: $13.50 - $16.00 Hourly
Job Category: Civil Service
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Cente...r, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.