Come join a dedicated team of IT professionals in a dynamic higher education environment. Information Technology at the University of Wisconsin-La Crosse seeks applications for an Enterprise Application Support (IS Specialist). The position supports the technical operations and works in conjunction with the campus business units. Reporting to the Assistant Director of Enterprise Services, this position serves as a subject matter expert for the system configuration and operations of multiple campus business systems and related 3rd party Enterprise systems. This includes the configuration of system modules used on campus to conduct business, understanding 3rd party applications that are integrated with the system, and working knowledge of campus business processes facilitated by campus systems. The position is responsible for performing system configurations as needed to fulfill requests and provide data to campus from campus databases in the form of reports and queries.
In addition to operational responsibilities, this position works with campus stakeholders and ITS staff to cultivate functional requirements from requests. The position will initiate projects to deliver new system features or modify existing functionality as necessary to meet campus needs. The position is also responsible for providing recommendations to make processes more efficient.
This is a full-time (100%) position.
Bachelor’s Degree in a Technology related field from an Accredited 4 year College or University (or equivalent field related experienced).
Experience with client server technology and relational databases with the ability to troubleshoot and resolve problems and understand processes.
Experience writing queries in SQL and knowledge of database concepts.
Experience with Microsoft Office products: Word, Excel, Access, Power Point as well as web technologies such as web content software.
Ability to establish and maintain collaborative working relationships with individuals’ at all organizational levels.
Excellent oral and written communication skills including the ability to interpret complex policies & procedures.
Excellent organizational, analytical and problem solving skills.
Ability to train and educate users on software, customizations, and upgrades.
Ability to communicate technical issues to all levels (technical and non-technical) of the organization.
Ability to assist in performing analysis, design, development, implementation, testing, interface, and maintenance of administrative systems, software and customizations.
Ability to work as a team member both in a leadership and member capacity.
Project management skills, including the ability to set timelines, identify and handle multiple priorities, organize tasks and manage/facilitate a team for information system upgrades, enhancement, and new implementations.
Knowledge of IT concepts including research, development, maintenance and integration of information system applications.
Applicants interested in this position will be required to apply online and upload a cover letter, resume and reference contact information document to include the name, title, telephone number and email address of three professional references. For questions regarding the position, contact TJ Teegan, Assistant Director of Enterprise Services at firstname.lastname@example.org. Review of applications to begin August 28, 2017. The position is anticipated to begin September 2017.
Note: Electronic submission of application materials is required. For additional information about this position and to apply, please visit https://employment.uwlax.edu/
Please contact the Search and Screen Chair if you have a special need/accommodation to aid your participation in our hiring process.
The University of Wisconsin-La Crosse (UW-La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.
UW-La Crosse's diversity and inclusion efforts are guided by our adherence to Inclusive Excellence. We define Inclusive Excellence as “... our active, intentional and ongoing commitment to bridge differences with understanding and respect so all can thrive." The goals of Inclusive Excellence are to increase the retention of diverse faculty, staff and students while encouraging a campus climate that is inviting and welcoming to all. UW-La Crosse strives to promote acceptance of all facets of diversity from racial/ethnic diversity to diversity of thought and experience. UW-La Crosse is a 2014 recipient of the Higher Education Excellence in Diversity (HEED) award from INSIGHT Into Diversity magazine. UW-La Crosse is proud to be one of only 83 recipients of this national honor recognizing our commitment to diversity and inclusion.
UW-La Crosse has appeared prominently on the U.S. News & World Report list of “America’s Best Colleges” for more than a decade and is ranked consistently as one of the top institutions in the Midwest. With a student population of roughly 10,500, the university offers 91 undergraduate programs in at least 30 disciplines and 25 graduate programs in three colleges: Liberal Studies, Science and Health, and Business Administration, including the School of Arts & Communication and the School of Education. There are 502 full-time faculty and instructional academic staff, 76 percent of whom hold terminal degrees. UW-La Crosse boasts a retention rate (freshmen returning as sophomores) of 86 percent, graduation rate (degree within six years) of 70 percent, and is among only 12 institutions cited nationally by the American Association of State Colleges and Universities for its success in linking campus culture and university leadership to outstanding graduation rates.
The UW-La Crosse campus is nestled in a residential area of the City of La Crosse (pop. 52,000) located in western Wisconsin. The area, known as the 7 Rivers Region, is famous for its exceptional natural beauty which includes the Mississippi River on one side, majestic bluffs on the other, and views of rolling farmland and forested valleys in between. Ranked by U.S. News & World Report as one of the top ten “Best Places to Live” in 2009, La Crosse is one of the most scenic places in mid-America. Abundant water, woodlands and varying terrain provide ample opportunities for year-round outdoor recreation. Only a couple of hours from Minneapolis or Madison, La Crosse enjoys the affordability and charm of small town living with larger city benefits. Three colleges, two world-class medical institutions, the La Crosse Symphony Orchestra, a restored nineteenth century downtown business district, and a number of galleries and art centers have made La Crosse a regional center for culture, entertainment, medical care, shopping, sports and recreation.
UW-La Crosse is proud to be an equal opportunity employer. We strive to recruit, develop, and retain the most talented people from a diverse candidate pool, and we encourage applications from persons with varied backgrounds and perspectives. In support of the Wisconsin Veteran Employment Initiative we encourage veterans and veterans with disabilities to explore employment opportunities at UW-La Crosse.
As a prospective UW-La Crosse employee, you have a right to obtain a copy of campus safety and security information (Clery Act) for this institution. You may review this information at http://www.uwlax.edu/Police/Clery-report/.
Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, UW-La Crosse does not discriminate on the basis of arrest or conviction record.
The University of Wisconsin-La Crosse (UWL) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UWL fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the con...tributions of all, UWL is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.