Tenet Healthcare Corporation is a diversified healthcare services company with more than 130,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International (USPI), the company operates 79 general acute care hospitals, 20 short-stay surgical hospitals and 469 outpatient centers in the United States, as well as nine facilities in the United Kingdom. Tenet’s Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.
MacNeal Hospital has been caring for generations since 1919. As our community grows, we continue to expand our scope of care and nurture the strong relationships we’ve built over the years. Our facility includes state-of-the-art diagnostic and treatment options administered by highly trained, compassionate health care professionals.
MacNeal Hospital is a 368-bed, fully accredited teaching hospital with over 650 affiliated physicians. We are proud to provide the families we serve with comprehensive healthcare services. These include Bariatric Surgery, Emergency and Immediate Care Services, Neurology, Obstetrics (Mother-Baby) care, Orthopedics, Oncology, Pulmonary Care, Sports Medicine, Rehabilitation Services, and much more. Our Cardiac Care and Cardiac Rehabilitation programs are nationally recognized, and we offer one of the largest Behavioral Health Services program in the Chicago area.
We are also committed to serving our communities with preventive health care services, educational offerings and outstanding medical services. This includes a network of outpatient-based health care facilities that offer Family Medicine, Internal Medicine, Pain Care, Wound Care, laboratory, Imaging, Rehabilitation and Behavioral Health Services. We ensure all residents have access to the most advanced health care treatments. At MacNeal, we balance a steadfast commitment to our mission, while remaining responsible stewards of our assets and resources to keep our communities healthy and whole.
The Chief Operating Officer/Chief Nursing Officer reports directly to the Chief Executive Officer of MacNeal Hospital.
Specific COO/CNO Responsibilities
The Chief Operating Officer/Chief Nursing Office has responsibility for facilitating, directing, and coordinating operational activities and programs relative to the day-to-day hospital operations of the Hospital through the delivery of cost effective and quality services. He/she provides strategic leadership as the patient care executive responsible for all nursing and other designated patient care functions and services within the hospital organization. Working closely with labor leadership, The COO/CNO builds effective partnerships and promotes collaborative relationships in the Hospital. Additionally, this executive is responsible for assuring the implementation of market- and hospital-wide strategic initiatives and policies. The Chief Operating Officer/Chief Nursing Officer participates with senior leadership to achieve the highest quality healthcare in a clinically and fiscally accountable manner.
A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.
An academic degree in nursing is required, and a Master’s degree in Nursing or related field (Health Administration, Business, Public Health, or Management) is strongly preferred.
Active and current registered nurse license in the state of residence/practice is required.
Current CENP or NEA certification preferred.
Required Background Experience
Proven progressive experience in clinical, management and leadership roles in a complex healthcare system and multi-service provider setting is required. At least five years of progressive management experience in an acute care facility environment as a Chief Nursing Officer or Nursing Director of multiple, complex nursing departments.
Demonstrated success in operations improvement efforts, cost management initiatives, and health system development and management.
Thorough understanding of the healthcare industry, particularly related to physician relationships.
Experience assessing programs, evaluating organizational needs, designing process changes, and successfully implementing changes to process flow and patient care. Thorough knowledge of the principles and practices of hospital administration. Significant leadership experience in regulatory surveys.
Ability to serve as role model and advocate for the professional discipline of nursing.
Strong labor relations background preferred.
An individual able to effectively and efficiently organize patient care promoting optimal outcomes, patient safety, and patient, physician and employee satisfaction.
An individual with proven success recruiting, retaining and developing staff. Someone effective in mentoring and developing staff, encouraging professional growth and achievement.
Takes the lead in complying with regulatory standards, rules and laws.
High level, complex problem solving abilities both in groups and in one-on-one situations. A high orientation to detail with proven analytical and financial skills.
Demonstrated success in leading process improvement initiatives in a tertiary facility.
Highly developed expertise in quantitative analysis to support definition and advancement for the facility’s goals and objectives.
Decisive leader, with the ability to understand physicians’ viewpoints and needs, and work strategically in the best interest of patients and the facility. A strong reputation for sustained, inclusive, trust-based physician relations.
Experience in a system with excellent employee, physician and patient satisfaction, quality and outcomes improvement programs.
An understanding of information systems as they pertain not only to accounting but also to decision support, cost management and revenue enhancement.
Proven ability to identify the need for change, anticipating, recognizing and creatively solving resistance to change; working with others to view change as a challenge and opportunity for growth. Displays an ability to be a risk taker and assume the role of change agent. However, someone who understands the importance of collegiality, collaboration and team spirit.
A credible nurse leader who utilizes communication, coaching, sponsorship and training to successfully manage the people-side of change in order to realize successful outcomes of a business change.
One who is positive, creative and innovative with a strong understanding of the business aspects of healthcare and the acumen to play a substantive role in developing strategies, budgets and business plans. Financially astute, with a solid understanding of cost issues and initiatives.
Clearly a leader by example, able to articulate a clear vision and expectations for patient care services and other areas of responsibility.
An individual who has successfully driven initiatives that require coordination from multiple constituencies such as human resources, finance, information systems, lab, and pharmacy.
An individual of highest personal and professional integrity, principle and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff.
Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress.
Excellent interpersonal skills; a dedicated listener, comfortable in a variety of settings dealing with diverse constituencies; a broad thinker. The ability to communicate clearly and effectively both verbally and in writing.
A collaborative and operational manager who will give employees a voice and encourage full participation of all team members. A leader who will inspire confidence and establish a sense of common direction and vision for the medical staff.
In an effort to provide a more healthy, safe and satisfying environment to our employees, individuals to whom job offers are extended may undergo nicotine testing as a part of the pre-employment process.
Tenet Healthcare Corporation, through its subsidiaries, owns and operates acute care hospitals and numerous related health care services. Tenet's name reflects its core business philosophy: the importance of shared values among partners in providing a full spectrum of health care.
Tenet's mission is to be recognized for the passion of our people and partners who provide quality, innovative care... to the patients we serve in our communities. Our focus is on leadership, growth and philanthropy. It's a spirit you can experience first-hand and it's a philosophy that can enhance your own approach to health care, and your career goals. From the resources that go with being one of the largest investor-owned health care providers in the U.S., to our multiple locations coast to coast, one thing is clear - Tenet offers significant employment opportunities. So whatever you need to grow as a professional, we'll do our best to provide. All you need to bring is yourself!