Salary and benefits are competitive. Salary is commensurate with qualifications and experience.
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position please visit our website Benefits page.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The Communication Department is housed in the Social Sciences Division of the College of Arts & Sciences at the University of Washington. The Department provides a rigorous environment for highly motivated students looking for a profound educational experience within the discipline of Communication. The Department has 28 full-time faculty and 16 staff members serving on average 800 undergraduate majors, 200 graduate students as well as non-majors enrolled in courses.
The University of Washington Communication Department has an outstanding opportunity for an Academic Services Director. This is a 100% FTE Professional Staff appointment. This is an exciting leadership opportunity for robust academic and career advising in a dynamic, forward-looking unit at a large, public research university. This position reports to the Communication Department Chair.
The Director of Academic Services position supervises our undergraduate advising team, works with faculty to plan and schedule course offerings, and is a key part of departmental discussions about admissions, diversity, student engagement, and curriculum. The position is central to the academic experience of undergraduates in the Department. From the moment of initial student interest in the Department through completion of the program and on to graduation, every student is impacted by the leadership of the Director of Academic Services.
The Director of Academic Services position combines three main complexities.
Student Advising and Support
Supervise the advising staff as they, including the Director, meet with students, and help them to develop an academic plan and to negotiate the challenges of student life in a large public university
Be knowledgeable about the major and other opportunities on campus
Be cognizant of institutional factors (e.g. financial aid rules)
Be closely engaged with advising staff colleagues
Participate in Department faculty and staff meetings, as well as serve as member of the Undergraduate Program Committee
Participate in Department policy and decision making and planning efforts focused on advising, recruitment and retention
Assist in the evaluation of departmental goals and mission statement as well as maintaining knowledge about trends in higher education in general and specific issues in the advising profession
Departmental Curriculum Planning
Work closely with every Department faculty member, and especially the Chair of the Undergraduate Program Committee, to decide upon course offerings, to make sure that curriculum requirements are being met, and to decide upon course sizes and times/dates of the offerings
Collaborate with almost 30 full-time and two dozen part-time faculty members
Collaborate with faculty and staff to routinely assess the program's attributes and to consider the University and College policies that directly impact students and their success in the Department of Communication
Notably, all of this work occurs across all domains of our undergraduate program: students enrolled in traditional in-person courses; students increasingly enrolled in online or hybrid course offerings; and a recently sunsetted evening degree program, with a number of students continuing on to complete their degrees either during day courses or online. Advising of students differs across these domains, and the planning and scheduling varies considerably as well. The Academic Services Director must be adaptable, creative, and organized.
Master's degree in a Social Sciences, Humanities, or Education degree program.
Two to three years of related experience in the workplace, i.e., providing leadership in advising or mentoring of students in an environment of professional and personal development Strong interpersonal skills: a professional manner with the ability to work well with diverse populations via phone, in writing, and in person; ability to communicate clearly, diplomatically and effectively Excellent problem-solving and critical thinking skills, along with a strong work ethic Strong detail orientation and ability to adeptly manage multiple priorities and timelines Ability to maintain confidentiality and handle confidential and sensitive information in an appropriate manner Enthusiastic about contributing to the Department of Communication's mission and goals Demonstrated ability to work independently and as part of a team with a high level of initiative Have high standards for producing quality work Well-honed organizational and planning skills Successfully work as part of a team and contribute to process efficiencies and improvements Must value and contribute to the UW's commitment to inclusiveness and diversity Flexibility to meet changing needs
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience working in/with an interdisciplinary or liberal arts educational context Deeper understanding of the University of Washington Communication Department through direct affiliation or collaborative work preferred
Conditions of Employment:
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.