This position is responsible for collecting accurate patient demographic and insurance information to ensure proper claim processing.
Coordinates patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository
Responsible for identification of copay and deductibles, communicating patient financial responsibility to patient prior to date of service, and collection of such patient responsibility prior to service.
Coordinates self-pay patient flow to Financial Counselor or program eligibility vendor for identification of possible eligibility for public benefits, those in need of financial assistance or those capable of making payment at time of service or prior to service date.
Reviews input and audits quality to assure accuracy in all aspects of the position, particularly patient type, financial class and insurance codes.
Demonstrate complete understanding and ability to apply registration policies and procedures.
Remains flexible in scheduling to meet department and organizational needs to accommodate the registration process.
Responsible for meeting productivity and quality measures.
Located in Broomfield, CO.
High School Diploma or Equivalent
More than 1 year and less than 3 years
In hospital medical office or insurance experience.
Licensure, Certification or Registration
CHAA (Certified Health Access Associate)
Other: Knowledge, Skills and Abilities
Effective interpersonal and communication skills, including written, verbal and email etiquette. Proven customer service/problem solving skills. Proficient computer skills with MS Office products, including Outlook, Word and Excel. Knowledge of HIPAA regulations
Other combinations of formal education, training and experience may be considered.
SCL Health is a faith-based, nonprofit healthcare organization that operates eight hospitals, four safety net clinics, one children’s mental health center and more than 190 ambulatory service centers in three states – Colorado, Kansas and Montana. The health system includes 15,000 full-time associates and more than 500 employed providers.