The primary role of the Clinical Manager is to provide clinical and managerial oversight to case management teams comprised by 2 Case Managers providing services and support delivered in the community to homeless/formerly homeless veterans enrolled in the HUD VASH (Veterans Affairs Supportive Housing) Case Management Program.
All services are grounded in a Housing First philosophy and are designed to help enrolled veterans referred by the U.S. Department of Veterans Affairs secure and maintain stable housing and prevent a return to homelessness. Core daily activities include outreach, service coordination, home visitation, and linkage to medical/behavioral health/substance abuse treatment/housing services/public benefits.
LOCATION: Eureka, CA (Humboldt County)
REPORTS TO: Chief Operating Officer
Must be a Licensed Clinical Social Worker or a Licensed Clinical Psychologist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Directs and supervises all team activities, inclusive of clinical supervision and management oversight.
Provides regular clinical supervision for team members (individual and group supervision);
Achieve effective leadership results in effective treatment and rehabilitation services to reduce episodes of negative outcomes such as homelessness, overuse of ERs, etc. for enrolled Veterans.
Guides team to deliver positive behavioral health, social and individual consumer outcomes.
Ensures the timely flow of activities to meet core operating principles and goals.
Allocates time to deliver services as a member of the clinical team, including direct work with staff in the community as needed.
Ensures the team meets its performance outcomes as defined by contract standards.
Completes assessments, progress notes, and collect significant data.
Oversees team incident reporting procedures and ensure team adheres to VA policy and procedures;
Leads the daily organizational meetings and weekly service planning meetings;
Trains, supervises, and evaluates team leader(s) and case management staff;
Conducts utilization review and quality assurance reviews to ensure that the team operates in compliance with VA guidelines and Company operating standards;
Supervises electronic charting in accordance with confidentiality regulations.
Provides in-service training and promotes staff development to ensure that staff have core competencies and ability to perform effective interventions on behalf of veterans served; available for team conferences.
Promotes integration of risk assessment and effective responses to reduce risk factors for recidivism.
Oversees, coordinates and provides on call 24-hour crisis consultation;
Provides culturally competent services in accordance with Company policies.
Demonstrate strong verbal and written communication skills, Microsoft Office Skills and proactive communication with customers and client via telephone.
Performs other duties as required
This is a field-based position involving substantial time in the community inclusive of private homes, the shelter system, hospitals, and other public settings.
All employment offers are contingent upon successful completion of a Security/background investigation via NACI (National Agency Check with Written Inquiries) and a SAC (Special Agreement Check) which includes electronic fingerprinting and drug screening.
U.S. citizenship or legal resident status will be verified as part of this process. Each staff member must complete a credentialing process at the local VA medical center (i.e. Vet Pro).
Benefits Offered: Medical, Dental, Vision, Life
Travel Reimbursement for job-related duties.
This is a full-time position. Salary is commensurate with experience.
Carlos L. Lopez & Associates is committed to a drug free workplace. This position will require a pre-employment drug test.
Licensed Clinical Social Worker or Licensed Clinical Psychologist with Master's degree or Doctorate from an academic institution accredited in Social Work and/or Psychology.
Experience working with Veterans, homeless populations, and/or people with active mental illness/co-occurring behavioral health and or substance abuse disorders preferred.
Prior management experience working in clinical and or housing/supportive housing programs strongly preferred.
Ability to maintain 24/7 accessibility, work evenings and occasional weekends as needed.
Ability to travel independently throughout the community via mass transit and or car.