The role of the Asset Management Technician assists in life-cycle management of the college's hardware and software assets. The Asset Management Technician participates in the planning, acquisition, deployment, management and retirement of hardware and software assets. The Asset Management Technician will also assist in printing output from the Colleague system.
AACC is an equal opportunity employer who values the power of diversity and the strength it brings to the workplace.
Job Duties and Responsibilities:
Assists in maintaining an accurate inventory database. Assists in the maintenance and distribution of equipment in stock room(s).
Assists in performing inventories and usage monitoring of all IT assets and records all findings, changes, physical locations, and incidences of support.
Assists in the reconciliation of inventory-related issues.
Assists in tracking of consumable information such as printer toner replacements.
Assists in the disposal of hardware and software. Works to securely wipe data from devices such as desktop computers and laptops.
Assists remote site teams by transporting equipment between Arnold and remote sites, as needed.
Works with customers to provide budgetary estimates and acquire technology.
Assists customers in locating the best value through familiarity with contract vehicles, vendor pricing structures and product performance and reliability.
Assists in the preparation of the annual PC replacement budget requests and annual software maintenance renewals.
Assists leadership in the maintenance of standards, processes, and procedures.
Assists in Colleague system operational printing including pressure sealing and bulk mailings, as needed:
Printing of student forms and letters such as financial aid letters, transcripts, registrations and bills.
Administrative printing such as vendor checks, pay checks, 1099s and 1095s.
Performs quality control to identify and escalate issues.
Associate's degree in the field of information systems, computer science, business administration or a related discipline
Minimum of six months related experience required
Strong ability to pay attention to detail and handle sensitive information.
Good organizational skills and the ability to work with minimal supervision.
Valid driver's license and a good driving record (less than 3 points) required.
Basic knowledge in one or more of the following:
MS Office tools (Word, Excel, Access)
IT Service Management Tools.
Current certifications in asset management or related discipline.
Current certification from a national organization such as SIIA or IAITAM.
Demonstrated commitment to providing excellent customer service in a prompt, cooperative, and friendly manner.
Ability to interact with a variety of faculty, staff and students from diverse backgrounds.
With learning as its central mission, Anne Arundel Community College has responded to the needs of a diverse community for more than 50 years by offering high quality, affordable and accessible learning opportunities. The college’s nationally recognized and award-winning programs have helped its more than 51,000 students annually achieve their academic, professional and personal goals. AACC is a f...ully accredited, public, two-year institution offering credit programs leading to an associate degree, certificate or a letter of recognition. Students may prepare to transfer to a four-year institution or prepare for an immediate career. AACC also offers extensive lifelong learning opportunities and noncredit, continuing education to those seeking career training or retraining, working to boost basic skills or pursuing new areas of interest. In addition to its main campus in Arnold, Md., the college has degree centers at Arundel Mills, Glen Burnie and at centers and schools around the county. In 2012, the college opened the 30,000-square-foot Center for Cyber and Professional Training in Hanover, which houses 13 specialized labs, a testing center and faculty support space. Located in Anne Arundel County near historic Annapolis - home to the U.S. Naval Academy – AACC is conveniently located just minutes from Baltimore/Washington International Thurgood Marshall Airport and downtown Baltimore. To learn more, visit www.aacc.edu.