Within the context of a student-centered Collaborative Mental Health Model, and in accordance with established standards of practice and the vision and values of the University of British Columbia, Vancouver, Wellness Advisors perform a variety of intake, referral and outreach functions. Conducts initial screening and assessments to process urgent and non-urgent requests for mental health support from UBC Vancouver students, determines appropriate placement on the stepped care continuum based on student's needs, the nature and urgency of their concerns and established stepped care protocols. Develops initial shared care plan with the student. Reviews concerns and coordinates appropriate supports for students who have been identified through the Early Alert program. Provides information and guidance to students, families, staff and Faculty regarding the UBC Collaborative Mental Health model, assessment practices, and navigation through the model, policies, procedures and processes. Understands the role for Wellness Advisors and practices within the Collaborative Mental Health model.
Reports to the Director, Counselling Services. Collaborates with referral resources including other mental health care providers, Academic Advisors, Enrolment Services Professionals, Residence Life Managers and Student Support Services Managers. Establishes, maintains and enhances relationships/communication with UBC Vancouver Access and Diversity, Student Health Service, Student Wellbeing Promotions and Conduct & Safety.
Conducts initial screening and assessment for students presenting with mental health and wellbeing concerns. Collects and reviews pertinent information/history, drawing on knowledge of mental health and counselling knowledge and skills when making an initial assessment through a structured judgment process. Determines the need for emergent crisis intervention, facilitates urgent and non-urgent referrals. Develops initial care plan with the student. Collaborates with referral source including other mental health care providers, academic advisors, Enrolment Services Professionals, Residence Life Managers and Student Support Services Managers. Consults with UBC and other mental health care professionals as appropriate. Maintains up-to-date and comprehensive information on student services and community resources across campus, including faculty-based and central student services (e.g. referral, best practices, policies and processes, etc.) as well as community based mental health services. Establishes, maintains and enhances relationships/communication with UBC Vancouver Access and Diversity, Student Health Service, Student Wellbeing Promotions and Conduct & Safety. Reviews and follows up as appropriate with Collaborative Mental Health model, processes and procedures. Creates and maintains student records including assessments and referrals as well as appointment information in accordance to established standards, policies and procedures and the Collaborative Mental Health model. Participates in team meetings, by providing input, presenting relevant material, acting as an advocate for the goals and objectives of the program, and promoting optimal support for students. Engages in on-going team planning, development, evaluation and quality improvement activities that facilitate team goal setting, problem solving, conflict resolution and collaboration; attends meetings and in-services, reviews team policies and procedures, and provides input/recommendations to others. Maintains and updates professional competency in mental health issues and treatments; reviews relevant literature and participates in professional development. Provides information and guidance to students, families, staff and Faculty regarding the UBC Collaborative Mental Health model, assessment practices, and navigation through the model, policies, procedures and processes. Supports student mental health wellbeing by participating in health promotion and wellbeing programming as time permits. Other duties as assigned.
CONSEQUENCE OF ERROR
Understands the role for Wellness Advisors within the Collaborative Mental Health model and practices with in it. Failure to do so could result in severe hardship for students and/or severe public relations challenges for Student Development and Services and the University.
Supervision will be provided by the Director, Student Conduct and Safety. Incumbent acts independently within established protocols and ethical guidelines.
The incumbent may supervise project staff and student peers.
Master's degree in Counselling Psychology or a related field. Eligible for professional certification in British Columbia. Minimum of three years experience in Clinical Counselling or the equivalent combination of education and experience. Post-secondary experience preferred Demonstrated outstanding oral and written communication skills and the ability to build rapport with staff, students, faculty and community partners. Ability to communicate well in a cross-cultural environment. Awareness of and ability to work with student populations. Must have a deep commitment to the principles and values of creating inclusive campus communities. Knowledge of student development theory Knowledge of key theories of intercultural communication an asset and its application in post-secondary education. Expertise working with one or more specific student populations including international students, Aboriginal students, or graduate students, an asset. Computer literacy (MS Office, email and internet required; experience with databases, Wiki and Shared Docs preferred) Ability to navigate complex student situations, including crisis intervention. Ability to envision and implement innovative programs and initiatives. Demonstrated attention to detail and ability to manage multiple tasks and projects Proven, interpersonal and problem-solving skills Ability to work flexible hours, including some evenings and weekends.
The University of British Columbia is a global centre for research and teaching, consistently ranked among the 40 best universities in the world. Since 1915, UBC’s West Coast spirit has embraced innovation and challenged the status quo. Its entrepreneurial perspective encourages students, staff and faculty to challenge convention, lead discovery and explore new ways of learning. At UBC, bold thinking is given a place to develop into ideas that can change the world.