Supports Carilion's hallmarks of service excellence and quality for all job responsibilities. Travels within their designated area to enroll, assess and develop care plans for clients who are within medically underserved areas and are in vulnerable populations. Designation as a vulnerable population may be due to: low-income (both insured and uninsured); identified service area; presence of one or more chronic diseases; exhibit risk factors for medical or socioeconomic conditions; be deficient in one or multiple areas of social determinants of health,and under limited circumstances, in areas beyond the defined service area. Identify barriers to health care and services and assist clients to effectively navigate and access needed services and resources. Working on a multidisciplinary team.
Minimum Qualifications Required
Education: High School diploma or equivalent required. Community Health Worker training must be successfully completed upon hire and reviewed annually.
Experience: Two years of general work experience required. Experience in community outreach efforts as a volunteer or paid professional preferred. Experience in working with underserved populations or direct patient care/reception, registration and/or customer service/consumer relations preferred.
Licensure, certification, and/or registration: Community Health Worker certification preferred. Must have a valid driver's license and/or access to reliable transportation. AHA BLS-HCP must be obtained by end of supervised orientation and maintained.
Other Minimum Qualifications: Excellent interpersonal and communications skills. Ability to communicate and gain trust of people from various walks of life and various socio-economic strata. Computer word processing and data entry skills required. Experience with electronic medical record or care coordination software preferred. Bilingual in Spanish preferred. Must have reliable transportation to visit clients and attend training sessions and meetings as required. Must have a valid driver's license and proof of auto insurance.
Inspiring Better Health at Carilion Clinic
Every day at Carilion Clinic, our employees come together to inspire better health in our patients, their families and our communities. Explore how you can be a part of this diverse, innovative and interdisciplinary patient-centered team, and find out how you can make a difference in the lives of others.
As an employee, you can take advantage of our competitive pay, various scheduling options, continuing education opportunities and excellent benefits.
Based in Roanoke, Va., Carilion Clinic includes multi-specialty physician practices, eight not-for-profit hospitals and the Virginia Tech Carilion School of Medicine and Research Institute in partnership with Virginia Tech.
Service Excellence and Quality are hallmarks of Carilion Clinic. As a team member, you will be expected to consistently deliver the best in care and customer service. As an employee, you will demonstrate respect, dignity, kindness and empathy in each encounter with our patients, families, visitors and with each other. Carilion is a Drug-Free Workplace.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Carilion Clinic is a not-for-profit healthcare organization based in Roanoke, Va. Through our comprehensive network of hospitals, primary and specialty physician practices, and other complementary services, we work together to provide quality care close to home for nearly 1 million Virginians. With an enduring commitment to the health of our region, we also seek to advance care through medical education and research, help our community stay healthy, and inspire our region to grow stronger.