Supervise high and moderate complexity testing performed by qualified CLS’s. Review all departments’ preventive maintenance (PM) logs and quality control records, as maintained by lead CLS’s in each department, on a monthly basis, ensuring, by spot checks if necessary, that all PM activities are performed, that all control specimens are analyzed and analytical systems shown to be functioning before patient reports are released, and that standard remedial actions are taken whenever test systems deviate from the laboratory’s performance specifications. Establish and operate intra-laboratory specimen management systems to minimize pre-analytic sources of variation, including accessioning, specimen processing, and specimen retention and recovery policies and procedures. Provide technical consultation to the Sr. Vice President, Laboratory Services to ensure recruitment and retention of qualified licensed phlebotomists, provide ongoing continuing education to phlebotomists, optimize courier routes and specimen processing stations, and provide consultation to nursing personnel at post-acute care centers (client sites) regarding specimen collection protocols. Maintain a working knowledge of laboratory quality systems, and continuously support CLS’s and lab assistants in their understanding of how each employee’s duties fit within the context of high quality (accurate, timely) results and organizational learning and improvement. Ensure that competency evaluations are performed annually for all laboratory personnel, and that new employees receive a thorough orientation, training, and a six-month competency evaluation. Work with lead CLS’s to optimize reagent and consumables purchases, maintain appropriate inventory, and avoid special orders and outdated inventory. Work with the Laboratory Director to ensure that new analytical instruments, before being placed into service, have a well-documented calibration and methods comparison process, and that results reflect both manufacturer’s specifications and are relevant to the population being tested. Create audit mechanisms to ensure that analytical process occurrences (QC failures, PM deficiencies, and special testing audits such as false positive blood cultures or chemistry results suggestive of processing errors) feed into a laboratory-wide occurrence management system designed to reduce defects. Contribute to the development and updating of laboratory procedure manuals.
Must possess Bachelor's degree and CA License 5 years of supervisory experience
Additional Salary Information: Salary will depend on experience. Sign on bonus is available